Unlike traditional APIs, LLMs are hard to abstract away. Users develop a preference for a specific model's 'personality' and performance (e.g., GPT-4 vs. 3.5), making it difficult for applications to swap out the underlying model without user notice and pushback.

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Recognizing there is no single "best" LLM, AlphaSense built a system to test and deploy various models for different tasks. This allows them to optimize for performance and even stylistic preferences, using different models for their buy-side finance clients versus their corporate users.

The "AI wrapper" concern is mitigated by a multi-model strategy. A startup can integrate the best models from various providers for different tasks, creating a superior product. A platform like OpenAI is incentivized to only use its own models, creating a durable advantage for the startup.

Simply offering the latest model is no longer a competitive advantage. True value is created in the system built around the model—the system prompts, tools, and overall scaffolding. This 'harness' is what optimizes a model's performance for specific tasks and delivers a superior user experience.

The notion of building a business as a 'thin wrapper' around a foundational model like GPT is flawed. Truly defensible AI products, like Cursor, build numerous specific, fine-tuned models to deeply understand a user's domain. This creates a data and performance moat that a generic model cannot easily replicate, much like Salesforce was more than just a 'thin wrapper' on a database.

While today's focus is on text-based LLMs, the true, defensible AI battleground will be in complex modalities like video. Generating video requires multiple interacting models and unique architectures, creating far greater potential for differentiation and a wider competitive moat than text-based interfaces, which will become commoditized.

The enduring moat in the AI stack lies in what is hardest to replicate. Since building foundation models is significantly more difficult than building applications on top of them, the model layer is inherently more defensible and will naturally capture more value over time.

An AI tool's quality is now almost entirely dependent on its underlying model. The guest notes that 'Windsor', a top-tier agent just three weeks prior, dropped to 'C-tier' simply because it hadn't integrated Claude 4, highlighting the brutal pace of innovation.

Unlike the cloud market with high switching costs, LLM workloads can be moved between providers with a single line of code. This creates insane market dynamics where millions in spend can shift overnight based on model performance or cost, posing a huge risk to the LLM providers themselves.

The developer abstraction layer is moving up from the model API to the agent. A generic interface for switching models is insufficient because it creates a 'lowest common denominator' product. Real power comes from tightly binding a specific model to an agentic loop with compute and file system access.

If a company and its competitor both ask a generic LLM for strategy, they'll get the same answer, erasing any edge. The only way to generate unique, defensible strategies is by building evolving models trained on a company's own private data.

LLMs Resist Disintermediation Because Users Bond with Specific Models | RiffOn