Non-writers weigh in on messaging not just for strategic reasons, but because it’s a rare chance for creative contribution. This universal desire to 'be the one with the great headline' is a key driver of watered-down, consensus-driven copy.
A well-defined brand voice shouldn't stifle creativity; it should channel it. Viewing guidelines as creative constraints—the "rules of the game"—makes the writing process more interesting and fun. This mindset encourages writers to play and innovate within a defined space, rather than just follow orders.
Involve people from outside the marketing team and across different demographics (e.g., Gen Z) in the content ideation process. Their diverse perspectives and awareness of different trends can surface novel ideas that marketing-focused teams might otherwise overlook.
Companies try to communicate too many benefits at once (security, ease of use, efficiency), creating a "mishmash buffet" that prospects can't digest. To provide focus and avoid messaging by committee, companies need a single, clear "flagship message" that guides all communication.
Marketing teams can become echo chambers. To generate unique content, actively invite people from other departments and diverse demographics (e.g., a Gen Z employee) into your ideation sessions. They provide fresh perspectives that marketers often miss, leading to more resonant content.
Positioning involves high-level strategic decisions about your market and competitors. Messaging is the critical next step: crafting the core sentences that bring that abstract strategy to life and direct all subsequent copywriting.
When asked how marketers can drive storytelling in reluctant organizations, the speaker revealed his successful ads for Ramp weren't from a brief. He created the concepts, wrote the copy, and texted them directly to the founder. This proactive approach bypasses committees and demonstrates value, forcing a conversation about better marketing.
Teams often get stuck debating word choices ("fuel your growth" vs. "turbocharge your ROI") without realizing the underlying message is flawed. This is like "cleaning the windows on a burning building." Before tweaking copy, marketers must first ask, "What do we really mean?"
Strict adherence to brand cohesion often stifles creativity and results in subjective boardroom debates. Brands achieve more by focusing on creating relevant, timely content that resonates with their audience, even if it occasionally breaks established stylistic guidelines.
True brand consistency isn't identical, cookie-cutter messaging. A human brand adapts its core narrative to the specific needs of different roles in the buying unit. Procurement requires facts and figures, while end-users or salespeople need to understand "what's in it for me."
Marketers focus so much on being clear and compelling that their messages become generic ("made easy"), over-hyped ("predictable revenue"), or cryptic. This creates a disconnect between what companies say and what buyers actually understand, because the core meaning is lost.