Design is often mistaken for aesthetics, like choosing a border radius. Its real function is architectural: defining the simplest possible system with the fewest core concepts to achieve the most for users. Notion's success, for example, comes from being built on just blocks, pages, and databases, not from surface-level UI choices.
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Reducing the number of clicks is a misguided metric. A process with eight trivially easy clicks is better than one with two fraught, confusing decisions. Each decision burns cognitive energy and risks making the user feel stupid. The ultimate design goal should be to prevent users from having to think.
Not all parts of an application require the same level of design polish. Founders must develop an "editorial eye" to invest heavily in the core user experience (a 9/10) while accepting "good enough" for less critical areas like settings pages (a 5/10).
True design isn't about aesthetics; it is the fundamental soul of a creation, revealed by how it works. It requires distilling a product or company to its simplest form through profound understanding. As AI automates coding, this ability to design systems becomes a critical skill for everyone, not just designers.
Inspired by architect Christopher Alexander, a designer's role shifts from building the final "house" to creating the "pattern language." This means designing a system of reusable patterns and principles that empowers users to construct their own solutions tailored to their unique needs.
When products offer too many configurations, it often signals that leaders lack the conviction to make a decision. This fear of being wrong creates a confusing user experience. It's better to ship a simple, opinionated product, learn from being wrong, and then adjust, rather than shipping a convoluted experience.
Technical tools are secondary to building a successful design system. The primary barrier is a lack of shared vision. Success requires designers to think about engineering constraints and engineers to understand UX intent, creating an empathetic, symbiotic relationship that underpins the entire system.
To create web apps that feel native on mobile, the most crucial design principle is aggressive reductionism. Vercel founder Guillermo Rauch's advice is to "delete, delete, delete, delete" every non-essential UI element to force clarity and respect the user's fleeting attention span.
Many design systems are built as simple digital extensions of brand guidelines, where digital rules are an afterthought. This flawed foundation prevents scalability, focusing only on superficial elements like fonts and colors without planning for future growth and complexity.
The era of winning with merely functional software is over. As technology, especially AI, makes baseline functionality easier to build, the key differentiator becomes design excellence and superior craft. Mediocre, 'good enough' products will lose to those that are exceptionally well-designed.
