When facing ambiguity, the best strategy is not to wait for perfect information but to engage in "sense-making." This involves taking small, strategic actions, gathering data from them, and progressively building an understanding of the situation, rather than being paralyzed by analysis.

To navigate rapid technological shifts like AI and stablecoins, Mastercard's CEO champions a mindset of "constructive, competitive paranoia." This involves being hyper-aware of potential threats while proactively leaning into these discontinuities to discover and capitalize on new business opportunities.

Industries widely considered "terrible businesses," like restaurants, often signal opportunity. The high failure rate is usually due to a low barrier to entry and a lack of business acumen among participants. A disciplined, business-first approach in such an environment can create a massive and durable competitive advantage.

Action, even incorrect action, produces valuable information that clarifies the correct path forward. This bias toward doing over planning is a key trait of outliers. Waiting for perfect information is a silent killer of ambition, while immediate action creates momentum and reveals opportunities.

In rapidly evolving markets like AI, founders often fall into psychological traps, such as feeling they are too late or that funding has dried up. However, the current environment offers unprecedented organic user demand and technological leverage, making it an ideal time to build if you can ignore the noise.

A strong gut feeling or intuition should be treated as a critical decision-making tool. For many entrepreneurs, this intuitive 'knowing' consistently leads to the right choices, even when it contradicts logical analysis, making it a superpower to be trusted and honed.

In dynamic markets like AI, where technology and business models evolve rapidly, the founding team's quality ('the jockey') becomes more critical than the initial business plan ('the horse'). The ability of a small, talented team to pivot and execute on new opportunities is the key determinant of success.

The common trope of the risk-loving founder is a myth. A more accurate trait is a high tolerance for ambiguity and the ability to make decisions with incomplete information. This is about managing uncertainty strategically, not consistently making high-stakes bets that endanger the entire enterprise.

The most successful founders rarely get the solution right on their first attempt. Their strength lies in persistence combined with adaptability. They treat their initial ideas as hypotheses, take in new data, and are willing to change their approach repeatedly to find what works.