Instead of using retail to build awareness, Manscaped waited until they had massive marketing spend. This ensured customers would specifically seek them out in stores, guaranteeing high sell-through for partners like Target and de-risking the move from D2C to physical retail.
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Instead of growing slowly, a new contracting business can rapidly gain market share by committing to a high marketing spend (e.g., 14% of a revenue goal) before making the first sale. This aggressive, intentional brand-building strategy can make a new company seem like an overnight success and quickly overtake established but complacent competitors.
Despite beverages being a category people rarely buy online, Breeze generated tens of millions in DTC sales. This built a huge base of customers who preferred to buy in-store, creating a powerful demand flywheel. When Breeze launched in retail, it sold four months of inventory in two weeks.
To get C-suite buy-in for long-term brand investment, marketers should run small, ring-fenced test campaigns. By isolating a market segment and layering brand tactics on top of demand generation, you can demonstrably prove superior growth compared to a control group, de-risking a larger investment.
For brands with a large Total Addressable Market (TAM), performance marketing can be squeezed for efficiency much longer. Manscaped waited until reaching significant scale before shifting budget from direct conversion campaigns to broader brand awareness initiatives, a transition many D2C brands make too early.
Retail buyers are actively monitoring TikTok for viral brands. Achieving virality can bypass traditional, costly slotting fees, as retailers like Target will dedicate shelf space to trending products, confident that the online buzz will drive high in-store sell-through.
Startups focus 100% on direct-to-purchase ads, making them vulnerable. Long-term, successful brands shift to a 70/30 split between brand awareness and direct response. This builds a durable moat that performance-only marketing cannot, protecting them from competitors and rising ad costs.
In a world demanding short-term results, brand marketing isn't a separate luxury. It is a critical investment that builds top-of-funnel awareness, ensuring that lower-funnel performance tactics have a sufficient audience to convert and ultimately work harder.
For new CPG brands, aggressive marketing before achieving near-national distribution is a critical error. When excited customers can't find the product in their local store, they often buy a competitor's alternative (e.g., White Claw instead of Happy Dad). This funnels demand and new customers directly to established rivals.
Coterie treats its physical retail presence not just as a sales channel, but as a marketing tool. A well-placed product block acts like a billboard, driving discovery and funneling 10-12% of new customers back to their primary D2C subscription business.
To land major retailers like Target, Waterboy focused on incrementality. They showed how their strong social presence and differentiated product would attract a new, younger Gen Z demographic to the store, increasing the retailer's overall category sales, not just replacing an existing product.
