When teams get bogged down in technical or financial challenges, they can lose sight of the customer. AI-powered personas offer an immediate way to "chat with the user," serving as a quick empathy check to re-ground the team in the original problem they are solving.

To avoid generic AI-generated illustrations, commission an artist for a single concept piece. Then, feed that unique artwork into an AI model like ChatGPT as a style reference. This combines human creativity with AI's iteration speed, producing a mascot that is both distinct and scalable into infinite variations.

Early AI agents are unreliable and behave in non-human ways. Framing them as "virtual collaborators" sets them up for failure. A creative metaphor, like "fairies," correctly frames them as non-human entities with unique powers and flaws. This manages expectations and unlocks a rich vein of product ideas based on the metaphor's lore.

While OpenAI and Google position their AIs as neutral tools (ChatGPT, Gemini), Anthropic is building a distinct brand by personifying its model as 'Claude.' This throwback to named assistants like Siri and Alexa creates a more personal user relationship, which could be a key differentiator in the consumer AI market.

Float's successful billboard campaign focused on emotional, human personas like "the receipt loser" and "the big spender." Using a portrait photographer and vibrant colors, they stood out from typical logic-driven B2B ads, creating strong brand recall.

Brands, particularly in B2B, are often too serious and miss the power of humor. Laughter releases bonding hormones like oxytocin, creating an instant connection with an audience. It's a universal language that can dissolve conflict and make a brand more human and memorable.

Effective humor in a corporate setting identifies an insight the target audience universally agrees on but rarely discusses openly. Publicizing this shared secret, as Wiz did with its CISO toy store, creates a powerful sense of recognition and virality that traditional jokes cannot match.

To prevent audience pushback against AI-generated ads, frame them as over-the-top, comedy-first productions similar to Super Bowl commercials. When people are laughing at the absurdity, they are less likely to criticize the technology or worry about its impact on creative jobs.

Instead of contributing to the AI hype, Monday.com's campaign acknowledged the market's collective feeling of being overwhelmed by AI buzz but underwhelmed by its tangible benefits. This human-centric approach resonated by focusing on the user's emotional state rather than just listing technological capabilities.