Go beyond analyzing the founding team by treating the entire employee base as a key asset. By measuring metrics like employee retention rates, hiring velocity, and geographical or role-based growth, investors can build a quantitative picture of a company's health and culture, providing a powerful comparative tool.

Serial acquirer Lifco improves post-acquisition performance by having sellers retain an ownership stake in their business. This goes beyond typical earn-outs, keeping the founder's expertise and incentives aligned with the parent company for long-term growth, rather than just hitting short-term targets.

Instead of pitching the abstract value of 'delight,' connect it to concrete business objectives. By asking a founder, 'Are users proud enough to recommend our product?' the focus shifted from a vague concept to a clear driver of word-of-mouth growth, making it easier to get buy-in.

To truly understand a potential financial partner, the Chomps team went beyond the supplied references. They found a founder whose company didn't succeed under the PE firm's investment. His positive review of the partner's character, despite the negative outcome, provided the most powerful signal of trust.

Alpine Investors applies the same operational rigor to its own firm as it does to its investments. By running quarterly "Opportunity for Improvement" (OFI) projects, small internal teams tackle challenges or scale successes, creating compounding innovation within the firm itself.

Experience taught Herb Wagner that great leaders consistently surprise on the upside. He now weights leadership quality far more heavily, assessing CEOs not by interviews or charisma, but by their verifiable track record and through trusted backchannel references who have worked with them directly.

Public companies, beholden to quarterly earnings, often behave like "psychopaths," optimizing for short-term metrics at the expense of customer relationships. In contrast, founder-led or family-owned firms can invest in long-term customer value, leading to more sustainable success.

Over 80% of TA's investments are proprietary deals with founders who aren't actively selling. Their strategy focuses on convincing profitable, growing businesses to partner to accelerate growth, framing the decision as "partner with us" versus "do nothing." This requires a long-term, relationship-based sourcing model.

Alpine's "People-First" strategy inverts the typical PE model by building a bench of pre-vetted CEOs-in-Residence. This allows them to acquire businesses that lack incumbent management teams, positioning the firm as being in the "talent business" more than the "deals business."