To succeed today, product companies must also be media companies. Instead of solely relying on buying advertising, brands need to create and distribute their own content through owned channels. This strategy builds a direct relationship with the community, fosters loyalty, and creates a more sustainable marketing engine.
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Instead of a one-size-fits-all message, brands should create hyper-relevant content for different demographics (e.g., high school football teams, working moms) on the platforms they use (e.g., TikTok, LinkedIn). This decentralized approach builds a stronger, more resilient brand than a single campaign.
In an era of diminished direct marketing, the old mantra "make something people want" is insufficient. The new imperative is to "make something people want to talk about." This shifts focus to creating products with inherent virality and word-of-mouth potential, turning customers into a marketing channel.
As platforms like Google consume media traffic, brands can no longer rely on placing ads next to content. They must become the content destination themselves. The strategy is to build a direct relationship, often via an app, winning "the battle of the storefront on your phone" and reducing dependency on paid channels.
Advanced retailers are moving beyond treating retail media as an ad channel for short-term sales. They integrate it with loyalty programs to deliver personalized value, which strengthens long-term customer relationships and retention, making it a strategic lever for growth.
With fewer journalists and newspapers to tell stories about companies, brands are building in-house "storytelling" teams to control their own narrative. This shift from earned media to owned media (podcasts, blogs, social channels) is driving the demand for corporate storytellers to act as brand journalists.
The traditional "one-to-many" broadcast model no longer delivers sufficient reach or engagement. Unilever now uses a "many-to-many" approach: the brand develops multiple message expressions, then activates creators to communicate them authentically to their respective audiences.
In today's market, founders cannot afford to build a product and then seek an audience. The only durable competitive advantage is building a content engine first to capture free impressions and organic reach, then monetizing that pre-existing audience with a product or service.
The traditional "big idea" campaign model is broken. A modern approach starts in the mid-funnel with organic social content. Content that resonates with the algorithm and audience on merit then becomes the brief for both lower-funnel performance ads and upper-funnel brand campaigns, de-risking the entire process.
In a product-led world, the B2B concept of 'founder-led sales' evolves into 'founder-led marketing.' Founders must deeply own the brand's narrative. This means personally onboarding key influencers and being the first to learn how to tell the story broadly, ensuring the message is right before scaling the function.
While influencers offer access to underpriced attention, over-reliance creates a dangerous dependency. Businesses must prioritize building their own content creation capabilities to maintain leverage and control over their brand's destiny, ensuring they are never at the mercy of a third party.