When sales and marketing operate as a single unit, they can champion innovative ideas. The marketing lead can propose a "maverick" idea to sales, who then presents it to leadership as a customer-driven need, reframing the pitch to bypass initial resistance.

Research shows half the buying committee consists of "invisible buyers" (e.g., C-suite, procurement) that sales can't access but who hold veto power. Marketing's primary ABM role is to build brand trust and familiarity with this hidden cohort to prevent them from killing a deal due to unfamiliarity with your solution.

CloudPay stopped using the word "lead" and adopted "signal" instead. This semantic shift prevents sales reps from chasing a single junior contact and encourages them to research and target the entire buying committee (CFO, CHRO) at the interested account.

The most effective first step toward a buying group strategy is a low-tech, collaborative session. Get sales and marketing in a room to manually map out the buying committee on a whiteboard before turning to any software for validation or execution.

Instead of waiting for top-down alignment, salespeople should take the initiative to bridge the gap with marketing. The most effective way to do this is by bringing marketing team members onto actual sales calls. This direct exposure to customer interactions is the fastest way to ensure marketing creates relevant and effective support materials.

Don't just hand signals to sales and expect them to act. Marketing should co-own enablement. A "Pipeline Wednesday" meeting is used to actively help the sales team connect specific marketing signals (e.g., account intent) to concrete messaging and outreach tactics.

In complex enterprise sales, don't rely solely on your champion. Proactively connect with every member of the buying committee using personal touches like video messages. This builds a network of allies who can provide crucial information and help salvage a deal if it stalls.

A controversial but effective organizational structure for B2B firms is to have the Chief Marketing Officer report to the Chief Sales Officer. Since B2B purchasing decisions are primarily sales-led and relationship-based, this hierarchy ensures marketing's activities directly serve sales objectives and contribute meaningfully to closing deals, aligning the entire funnel towards revenue.

The current trend of treating "buying groups" as a new concept is misguided. Effective ABM has always required comprehensive stakeholder mapping from the very beginning. If you haven't been engaging the entire buying group, you haven't been doing ABM correctly.