When you make a mistake, adopt conductor Ben Zander's practice of saying, "How fascinating." This simple phrase interrupts feelings of shame or fear, fostering curiosity and openness. It reframes failure as a learning opportunity and builds the psychological safety needed to innovate and experiment.

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Making public mistakes feels like a reason to disappear, but it's an opportunity to model resilience. The goal isn't to avoid messing up, but to learn how to handle being wrong, listen without defensiveness, and let your actions rebuild trust.

Shift your mindset away from a pass/fail evaluation, which fuels anxiety about uncontrollable outcomes. Instead, approach the situation as a curious exploration. This reframe lowers the psychological stakes, reduces nervousness, and allows for more authentic and effective engagement.

Many people are held back by an intense fear of what others will think of their failures. This fear, often a product of childhood conditioning, prevents them from taking necessary risks. Embracing public failure as a learning process is the key to unlocking potential and reducing anxiety.

Much like a failed surgery provides crucial data for a future successful one, business failures should be seen as necessary steps toward a breakthrough. A "scar" from a failed project is evidence of progress and learning, not something to be hidden. This mindset is foundational for psychological safety.

Instead of shying away from uncomfortable situations, reframe them as your personal "teacher." Adopting the mindset that "everything is here to teach me" transforms fear of failure into an opportunity for profound growth, helping you expand your capabilities and master your ego.

The moments you feel most uncomfortable, nervous, or afraid of looking foolish are the most critical opportunities for growth. Instead of backing away, reframe them as a 'teacher' designed to expand your capabilities and master your ego.

Sebastian Thrun advises innovators to eliminate guilt and fear, estimating 80% of his work is correcting mistakes. Feeling guilty about errors stifles risk-taking and leads to safe, incremental work. Instead, he treats mistakes purely as learning opportunities to be applied in the future.

Creating an environment where people feel safe to speak up requires more than just asking for it. Leaders must actively model the desired behavior. This includes admitting their own mistakes, asking questions they worry might be "dumb," and framing their own actions as experiments to show that learning and failure are acceptable.

Integrating learning into daily work isn't just about skill acquisition; it improves well-being. This approach reframes hiccups and failures as temporary learning opportunities, lowering anxiety. It also fosters curiosity about others' experiences, leading to better listening, deeper trust, and more collaborative relationships.

Borrowing from filmmaking, view communication slip-ups not as failures but as different "takes." This reframes errors as opportunities to try a different approach next time, reducing fear and encouraging experimentation and growth.

Replace Shame with Curiosity by Reacting to Mistakes with 'How Fascinating' | RiffOn