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Users who scroll to the bottom of an email and click a call-to-action are more engaged. Tracking these clicks separately reveals they move to the sales pipeline faster and, for consumer brands, have a higher lifetime value.
A call-to-action like "Learn more about indoor air quality" will underperform. Instead, frame the CTA around a relatable problem, such as "See the five reasons you're not sleeping well at night," to make it relevant and compelling.
Replace standard call-to-action text like "Register" with casual, slightly hesitant phrases such as "Let me see" or "Fine, I'll look." This unconventional approach grabs attention by interrupting user expectations, resulting in a significant increase in click-through rates on emails and landing pages.
Rephrase call-to-action buttons from a brand command (e.g., "Donate Now") to a user's first-person statement (e.g., "Yes, I want to help"). This simple change in perspective makes the user an active participant, significantly increasing engagement and click-through rates on emails, landing pages, and social media posts.
Generic call-to-action buttons such as "Register" or "Learn More" are less effective. Phrasing CTAs in the first person from the user's perspective (e.g., "Yes, save me my 25%") creates a stronger sense of ownership and urgency, which can significantly increase engagement.
Go beyond standard click-through rates. A platform's click map shows which specific links users click and how many times. A user repeatedly clicking the same CTA signals strong interest and should be treated as a hot lead for immediate follow-up.
Instead of just scoring email clicks, segment users who click into a distinct database. Use this highly engaged audience for cost-effective retargeting and remarketing campaigns across social media and display networks, as they are far more likely to convert than your full database.
Marketers often save commands for the end of the funnel (e.g., 'Buy Now'). A more effective strategy is to use small, directive CTAs like 'Read this' or 'Screenshot this' at the beginning of the user journey. This captures and guides attention early, increasing the likelihood users reach the final conversion step.
Conventional marketing funnels place the main call-to-action (e.g., 'Buy Now') at the very end. A more effective strategy is to use smaller, engagement-focused CTAs like 'Save This' or 'Read This' at the beginning of the user journey. This gets more people engaged early, increasing the likelihood they will reach the final conversion step.
Heavy CTAs like 'book a call' only appeal to the small percentage of your audience ready to buy now. Lighter CTAs, like offering a cheat sheet, capture a much wider, less-aware audience, improving long-term profitability and reach even if immediate ROAS is lower.
Contrary to the common wisdom of using a single call-to-action, an A/B test revealed a newsletter version with five links generated a 152% higher click-through rate than a version with only three. Offering variety can turn passive readers into active clickers.