After an immediate first email and a follow-up a few days later, the third email in a welcome series should be sent on day eight. This matches the day of the week they signed up, capitalizing on the possibility that this day represents their free time.
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The concept of a single best day and time to send an email is misleading. Instead, marketers should vary send times throughout the week to reach different segments of their audience. The key metric is the aggregate number of unique individuals engaged weekly, not the performance of a single blast.
Most sales are lost to inertia, not rejection. Implement a specific, escalating follow-up sequence (30 mins, 60 mins, next day) after sending an offer. This disciplined approach isn't pushy; it helps busy prospects make a decision while their interest is at its peak.
A welcome email is more than a confirmation; it's a prime opportunity. Capitalize on the user's peak engagement by immediately including a call to action. For e-commerce, this should be a direct prompt to start shopping, as that is likely why they subscribed.
Email providers prioritize senders with high engagement. Sending at least five emails per month generates more opens and clicks, signaling credibility. This counterintuitively leads to higher average open rates and better inbox placement, contrary to the common fear of over-sending.
Contrary to the fear of over-sending, emailing at least five times per month improves deliverability. Email providers view consistent recipient engagement (opens, clicks) as a sign of a credible sender, leading to better inbox placement and significantly higher open rates.
Instead of optimizing for a single "best" send time, marketers should vary sending days and times (e.g., evenings, weekends). This strategy acknowledges that different people within your database interact with email at different times, maximizing overall reach and engagement across your entire list.
The idea of a single best time to send an email is outdated. Instead, measure success by the weekly aggregate of unique individuals opening your emails. Sending at various days and times hits different audience segments, maximizing your total reach over time.
For subscribers who don't open an email, a simple and effective tactic is to resend the exact same content. The only change is tweaking the subject line and pre-header to capture their attention. Since they never saw the original content, it's still new to them and requires minimal effort to redeploy.
Obsessing over a single "best day and time" is a flawed strategy. Different subsets of your audience are active at various times, including nights and weekends. Sending emails at varied, unconventional times ensures you reach these distinct segments rather than repeatedly hitting the same group.
Avoid the overwhelm of writing automated sequences from scratch. Instead, categorize your previously sent broadcast emails by the offer they promoted. Then, assemble your most effective, evergreen emails into a 'greatest hits' sequence for new subscribers interested in that topic.