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Typically seen as a negative, Baumol's cost disease—where non-automatable sectors become relatively more expensive—becomes a feature in a post-AI world. The rising cost of human services stops being a budget problem and instead becomes a labor market solution, creating a virtuous cycle where employment grows precisely in sectors that resist automation.
Technological advancement creates a paradox: as machines automate more tasks, the economic value of uniquely human and social interaction increases. This structural shift helps explain why recent job growth is so concentrated in sectors like health, education, and hospitality.
The primary driver of economic change isn't that automated goods become cheaper (a price effect). Rather, the dominant force is the 'income effect.' As AI increases real incomes, people fundamentally change their spending habits to desire more high-elasticity, human-intensive services like education, entertainment, and in-person dining.
Counterintuitively, making a task cheaper and easier with AI doesn't just eliminate jobs; it drastically increases the overall demand for that task. Just as Excel created more accountants, AI's efficiencies will lead to an explosion in the volume of work, creating new roles and opportunities.
Kalanick posits that as AI automates most tasks, the remaining human-centric jobs (e.g., plumbing) will become the primary bottleneck for progress. This scarcity will make these roles the "long pole in the tent," dramatically increasing their economic value and earning potential until AGI arrives.
The optimistic scenario for human labor in an AI-driven economy is one of complementarity. If there are crucial tasks that only humans can perform (e.g., final approval, strategic oversight), they become a valuable bottleneck. The immense productivity of the machines they oversee would then drive their wages up significantly.
AI makes tasks cheaper and faster. This increased efficiency doesn't reduce the need for workers; instead, it increases the demand for their work, as companies can now afford to do more of it. This creates a positive feedback loop that may lead to more hiring, not less.
The key to predicting AI's economic impact is not focusing on the abundance it creates, but identifying what will remain scarce. As automation made goods cheap, the economy shifted to scarce services. The next economic transformation will similarly be driven by whatever human skills or experiences AI cannot replicate.
The narrative of AI destroying jobs misses a key point: AI allows companies to 'hire software for a dollar' for tasks that were never economical to assign to humans. This will unlock new services and expand the economy, creating demand in areas that previously didn't exist.
Contrary to sensationalist interpretations, a high 'AI exposure' score for a job does not automatically mean displacement. Economists suggest it can mean the opposite, as AI acts as a complement. Highly exposed roles could see increased hiring, higher wages, and greater demand for complementary human skills, depending on demand elasticity.
A counterintuitive effect of AI could be alleviating "cost disease" in sectors like childcare. By automating high-productivity white-collar jobs, AI might create a new labor supply of skilled workers who then move into less-scalable, in-person service roles, stabilizing labor costs in those fields.