Success for dictation tools is measured not by raw accuracy, but by the percentage of messages that are perfect and require no manual correction. While incumbents like Apple have a ~10% 'zero edit rate,' Whisperflow's 85% rate is what drives adoption by eliminating the friction of post-dictation fixes.

Instead of typing, dictating prompts for AI coding tools allows for faster and more detailed instructions. Speaking your thought process naturally includes more context and nuance, which leads to better results from the AI. Tools like Whisperflow are optimized with developer terminology for higher accuracy.

While most focus on human-to-computer interactions, Crisp.ai's founder argues that significant unsolved challenges and opportunities exist in using AI to improve human-to-human communication. This includes real-time enhancements like making a speaker's audio sound studio-quality with a single click, which directly boosts conversation productivity.

The next evolution of sales technology isn't an improved CRM but an integrated platform connecting ERP, finance, and legal systems. Salespeople will interact with it via voice commands to get instant answers, generate proposals, and coordinate cross-departmental actions without manual input.

Use an AI agent to systematically analyze sales call transcripts. By automatically extracting and categorizing data like competitor mentions and objections into a structured format (e.g., a spreadsheet), product marketers can quickly identify trends and prioritize their roadmap and messaging.

The tedious manual process of data entry into systems like Salesforce is ripe for disruption. AI agents that analyze meeting recordings (e.g., from Zoom) to automatically extract action items and update records are already emerging as a key use case.

The context from daily sales and support calls is incredibly valuable but often ephemeral. A powerful, underutilized agent use case is to transcribe these calls and feed them to an LLM to automatically generate sales coaching notes, customer FAQs, testimonials, and even new keyword-targeted landing pages based on customer language.

The most valuable use of voice AI is moving beyond reactive customer support (e.g., refunds) to proactive engagement. For example, an agent on an e-commerce site can now actively help users discover products, navigate, and check out. This reframes customer support from a cost center to a core part of the revenue-generating user experience.

AI voice isn't just about cost savings. The technology has improved so much that it often provides a better customer experience (NPS) than human agents. This dual benefit of high ROI and improved experience means customers are eagerly adopting these solutions, creating a powerful market pull for founders.