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AI agent spending won't be confined to limited IT budgets. Instead, it will draw from massive line-of-business operating budgets (OpEx), pitched as augmenting core workflows. This shift could realistically double enterprise technology spend.

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To function effectively, AI agents need their own accounts for tools like Slack, Notion, and Google Docs. This means companies will pay for seats as if they were human employees, potentially doubling their SaaS budget instead of reducing it.

Historically, payroll has dominated corporate expenses. As AI automates knowledge work previously done by humans, a significant portion of the budget will shift. Spend on SaaS, APIs, and model usage will grow from a small percentage to a major line item, displacing traditional labor costs.

AI platforms like Anthropic and OpenAI are seeing unprecedented revenue growth because they're augmenting and competing with human labor costs. This is a far larger market than traditional IT budgets, enabling multi-billion dollar revenue months.

Historically, labor costs dwarfed software spending. As AI automates tasks, software budgets will balloon, turning into a primary corporate expense. This forces CFOs to scrutinize software ROI with the same rigor they once applied only to their workforce.

The explosive AI revenue growth stems from corporations re-categorizing the spending. It's no longer a line item in a constrained IT budget but a strategic investment in labor augmentation and replacement. This unlocks a vastly larger pool of capital from operational budgets, fueling hypergrowth.

The 'SaaS-pocalypse' narrative is flawed because IT/SaaS is only 8-12% of enterprise spend. Companies will use powerful AI models to create value in the other 90% of their business—like operations and sales—rather than just rebuilding core software like ERPs or CRMs where the financial upside is limited.

A massive budget shift is underway where companies spend exponentially more on AI agents than on foundational software like CRM. One small team spends $500k annually on AI agents versus just $10k on Salesforce, signaling a tectonic shift in software value and spending priorities.

Companies are reporting AI tool adoption to their boards not as a cost center, but as a strategic necessity. The fear of being outcompeted drives a desire to significantly increase, even triple, their spending on these tools, viewing current investment as insufficient.

Goldman's CIO predicts that while unit cost per token will decrease, the explosion in token usage from agentic systems will make total AI compute a major corporate expense. He suggests it should be compared to personnel costs, not traditional IT spending.

Unlike traditional software that supports workflows, AI can execute them. This shifts the value proposition from optimizing IT budgets to replacing entire labor functions, massively expanding the total addressable market for software companies.

AI Budgets Will Move From IT to Operations, Doubling Total Tech Spend | RiffOn