Traditional pharma marketing, heavily reliant on science and data, can be improved by adopting consumer goods principles. This involves focusing on simplicity, message consistency, and tapping into emotional insights to cut through a cluttered and competitive marketplace.

Contrary to the classic marketing "rule of seven," recent research shows that focusing on two to three high-impact, emotionally resonant messages is more effective than mass repetition. In a noisy environment, concentrated, potent creative breaks through where sheer volume fails.

While product differentiation is beneficial, it's not always possible. A brand's most critical job is to be distinctive and instantly recognizable. This mental availability, achieved through consistent creative, logo, and tone, is more crucial for cutting through market noise than having a marginally different feature set.

When launching a product globally, it's crucial to maintain a consistent brand identity. Local teams often want to add their own spin, but there are far more similarities across markets than differences. A disciplined, consistent global brand strategy is more effective.

Companies try to communicate too many benefits at once (security, ease of use, efficiency), creating a "mishmash buffet" that prospects can't digest. To provide focus and avoid messaging by committee, companies need a single, clear "flagship message" that guides all communication.

The most effective long-term campaigns use "disguised repetition"—keeping core brand assets consistent while introducing fresh creative elements, like Aldi's Kevin the Carrot—to build memory structures without causing audience fatigue.

Maintaining a brand's core positioning over decades requires evolving tactics. As cultural meanings shift, what once communicated "cool" or "sporty" can become outdated. Brands must adapt their execution to stay consistent with their original promise.

Leaders often feel the need to create new metaphors for every presentation. However, audiences require hearing the same core message multiple times to absorb it. The key is to embrace the mantra "repetition never spoils the prayer" and focus on consistently delivering a few key themes.

True brand consistency isn't identical, cookie-cutter messaging. A human brand adapts its core narrative to the specific needs of different roles in the buying unit. Procurement requires facts and figures, while end-users or salespeople need to understand "what's in it for me."