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  1. The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX
  2. #796: Shutterstock's Allison Sitzman on how to counter the marketing impact gap
#796: Shutterstock's Allison Sitzman on how to counter the marketing impact gap

#796: Shutterstock's Allison Sitzman on how to counter the marketing impact gap

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX · Jan 9, 2026

Shutterstock's Allison Sitzman unpacks the 'marketing impact gap': ad spend is up 33%, but impact is down 20%. The fix? Emotion & AI.

Two Emotionally Resonant Messages Outperform High-Volume Repetitive Ad Campaigns

Contrary to the classic marketing "rule of seven," recent research shows that focusing on two to three high-impact, emotionally resonant messages is more effective than mass repetition. In a noisy environment, concentrated, potent creative breaks through where sheer volume fails.

#796: Shutterstock's Allison Sitzman on how to counter the marketing impact gap thumbnail

#796: Shutterstock's Allison Sitzman on how to counter the marketing impact gap

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX·a month ago

Frame Creative Impact as a Financial Lever by Tying it to CAC, LTV, and Cost Avoidance

To justify creative budgets to a CFO, translate creative quality into hard metrics. Strong creative increases demand (lowering CAC), boosts retention (increasing LTV), and reduces the risk of costly cultural backlash (cost avoidance), positioning creativity as a core business growth driver.

#796: Shutterstock's Allison Sitzman on how to counter the marketing impact gap thumbnail

#796: Shutterstock's Allison Sitzman on how to counter the marketing impact gap

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX·a month ago

Pride and Belonging Drive Ad Believability, While Anger Fuels Virality

Shutterstock's data shows a clear distinction between the emotions that build trust versus those that generate buzz. Campaigns aiming for credibility should evoke pride and belonging, tapping into fundamental human needs. Conversely, content designed for virality often succeeds by triggering anger.

#796: Shutterstock's Allison Sitzman on how to counter the marketing impact gap thumbnail

#796: Shutterstock's Allison Sitzman on how to counter the marketing impact gap

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX·a month ago

Nearly Half of Brands Can't Diagnose Why Their Culturally-Focused Campaigns Backfired

While 65.5% of brands have faced backlash for their cultural stances, a staggering 49% admit they struggle to understand why. This points to a severe lack of cultural intelligence, where brands are tone-deaf to their audience or myopically focused on their own message, leading to costly missteps.

#796: Shutterstock's Allison Sitzman on how to counter the marketing impact gap thumbnail

#796: Shutterstock's Allison Sitzman on how to counter the marketing impact gap

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX·a month ago

Shutterstock Data Reveals a 20% Marketing 'Impact Gap' as Ad Spend Outpaces Purchase Intent

Global ad spend has increased by 33%, but its impact on purchase intent has declined by 20%. This widening gap, identified in Shutterstock's research, proves that simply increasing budgets is an ineffective strategy, demanding a shift towards more resonant and culturally aware creative.

#796: Shutterstock's Allison Sitzman on how to counter the marketing impact gap thumbnail

#796: Shutterstock's Allison Sitzman on how to counter the marketing impact gap

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX·a month ago

Creatives See AI's Greatest Value Not in Efficiency, But in Justifying Bolder Ideas

59% of creatives believe AI's top benefit is making choices bolder. They hope AI can provide real-time feedback and data-driven gut checks, giving them the evidence needed to convince risk-averse stakeholders to approve more daring creative concepts that might otherwise get watered down.

#796: Shutterstock's Allison Sitzman on how to counter the marketing impact gap thumbnail

#796: Shutterstock's Allison Sitzman on how to counter the marketing impact gap

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX·a month ago