To efficiently screen sales reps, hold a group interview where candidates perform a pre-sent script. Then, provide live feedback and ask them to try again. This quickly assesses their preparation, ego, and coachability.

When interviewing salespeople, the biggest red flag is blame. Strong candidates demonstrate humility and self-reflection by taking ownership of lost deals and analyzing their own shortcomings. Weaker candidates deflect, blaming the product, competition, or other external factors, signaling a lack of coachability.

To move beyond superficial questions, ask a candidate for their real-time assessment of their own performance. Their answer to what you like and what might be causing you pause reveals their ability to read a room, their self-awareness, and how they react under pressure.

Senior commercial leaders are professional interviewers who excel at telling you what you want to hear. A hiring process based solely on conversation is flawed. To truly vet a candidate, you must incorporate exercises that force them to demonstrate their abilities and "show you the receipts" of their claims.

When asked about their sales process, weak candidates brainstorm a long list of activities. Strong candidates have a concise checklist for the key "moments of truth" in a deal, like discovery or proposal calls. The brevity and clarity of their answer signal true process discipline.

In a rapidly changing environment, adaptability ('malleability') is key. To get past rehearsed answers about work projects, ask candidates to describe personal changes they've made in their own lives. This reveals their genuine capacity for self-reflection and adaptation.

Instead of asking standard discovery questions, top performers pose strategic questions that require joint exploration. This shifts the dynamic from a sales pitch to a collaborative problem-solving session, creating a deeper partnership and revealing unforeseen opportunities that standard questions would miss.

Ineffective interviews try to catch candidates failing. A better approach models a collaborative rally: see how they handle challenging questions and if they can return the ball effectively. The goal is to simulate real-world problem-solving, not just grill them under pressure.

Ask a candidate to rate their sales ability on a 1-10 scale. Then, ask what specific skill, if mastered, would move them up one point. This trick question forces them to reveal a genuine area for improvement, demonstrating self-awareness and coachability.