Small business owners often compare their margins to industry standards like 10%. These benchmarks are based on large corporations with massive overhead. Online businesses, especially those selling digital products or services, should aim for significantly higher margins and not use irrelevant comparisons.

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High top-line revenue is a vanity metric if it doesn't translate to profit. By setting a high margin target (e.g., 80%+) and enforcing it through pricing and cost management, you ensure the business is sane and profitable, not just busy.

Founders often feel guilty about raising prices. Reframe this: sustainable profit margins are what allow your business to survive and continue serving customers. Without profitability, the business fails and everyone loses. It's a matter of ensuring longevity, not greed.

Established SaaS firms avoid AI-native products because they operate at lower gross margins (e.g., 40%) compared to traditional software (80%+). This parallels brick-and-mortar retail's fatal hesitation with e-commerce, creating an opportunity for AI-native startups to capture the market by embracing different unit economics.

Chasing a top-line revenue goal like "$1 million" is a vanity metric. A business earning $1M at a 5% margin nets only $50,000 for the owner. The focus should be on maximizing profit percentage, not just the revenue number, to build a sustainable and rewarding enterprise.

High-margin software businesses operate on 'easy mode,' which can mask inefficiencies. To build a truly durable company, founders should study discount retailers like Costco or Aldi. These businesses thrive on razor-thin margins by mastering cost reduction, operational simplicity, and value delivery—lessons directly applicable to building efficient software companies.

Many founders run "too lean," maximizing short-term profit at the expense of long-term growth. Strategically investing in a team, even if it lowers margins temporarily, frees the founder to focus on scaling, leading to greater overall profitability and less burnout.

Escape the trap of chasing top-line revenue. Instead, make contribution margin (revenue minus COGS, ad spend, and discounts) your primary success metric. This provides a truer picture of business health and aligns the entire organization around profitable, sustainable growth rather than vanity metrics.

Use gross margin as a quick filter for a new business idea. A low margin often indicates a lack of differentiation or true value-add. If a customer won't pay a premium, it suggests they have alternatives and you're competing in a commoditized space, facing inevitable margin compression.

Traditional SaaS metrics like 80%+ gross margins are misleading for AI companies. High inference costs lower margins, but if the absolute gross profit per customer is multiples higher than a SaaS equivalent, it's a superior business. The focus should shift from margin percentages to absolute gross profit dollars and multiples.

To see if an offer is scalable, factor in your own labor as a direct cost. Ask, "What would I have to pay someone to do this work?" Including this "founder salary" in your unit economics reveals the real profit margin and whether you can afford to hire help to grow.

Corporate Profit Benchmarks Are Irrelevant for Small Online Businesses | RiffOn