Fal strategically chose not to compete in LLM inference against giants like OpenAI and Google. Instead, they focused on the "net new market" of generative media (images, video), allowing them to become a leader in a fast-growing, less contested space.

Contrary to the belief that deep-tech startups should be purely technical, ElevenLabs prioritized distribution early. Their first 10 hires included 3 people focused on go-to-market and growth, enabling both self-serve and sales-led motions from the start alongside foundational research.

Incumbent companies are slowed by the need to retrofit AI into existing processes and tribal knowledge. AI-native startups, however, can build their entire operational model around agent-based, prompt-driven workflows from day one, creating a structural advantage that is difficult for larger companies to copy.

ElevenLabs' defense against giants isn't just a better text-to-speech model. Their strategy focuses on building deep, workflow-specific platforms for agents and creatives. This includes features like CRM integrations and collaboration tools, creating a sticky application layer that a foundational model alone cannot replicate.

In AI M&A, recency is key. Companies pre-ChatGPT often had to rewrite their entire stack and relearn skills, making their experience less relevant. Acquiring a company with post-ChatGPT experience ensures their tech and knowledge are current, not already obsolete.

While large language models are a game of scale, ElevenLabs argues that specialized AI domains like audio are won through architectural breakthroughs. The key is not massive compute but a small pool of elite researchers (estimated at 50-100 globally). This focus on talent and novel model design allows a smaller company to outperform tech giants.

To avoid choosing between deep research and product development, ElevenLabs organizes teams into problem-focused "labs." Each lab, a mix of researchers, engineers, and operators, tackles a specific problem (e.g., voice or agents), sequencing deep research first before building a product layer on top. This structure allows for both foundational breakthroughs and market-facing execution.

ElevenLabs' CEO sees their cutting-edge research as a temporary advantage—a 6-12 month head start. The real, long-term defensibility comes from using that time to build a superior product layer and a robust ecosystem of integrations, workflows, and brand. This strategy accepts model commoditization and focuses on building durable value on top of the technology.

CEO Mati Staniszewski co-founded ElevenLabs after being frustrated by the Polish practice of dubbing foreign films with a single, monotonous voice. This hyper-specific, personal pain point became the catalyst for building a leading AI voice company, proving that massive opportunities can hide in niche problems.