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  1. Product Growth Podcast
  2. How to Upskill from Core PM to Great AI PM: Masterclass from Pendo CEO Todd Olson
How to Upskill from Core PM to Great AI PM: Masterclass from Pendo CEO Todd Olson

How to Upskill from Core PM to Great AI PM: Masterclass from Pendo CEO Todd Olson

Product Growth Podcast · Dec 3, 2025

Pendo CEO Todd Olson demystifies the AI PM role, covering the essential skill pyramid, strategic roadmapping, and the realities of the hype.

PMs Must Understand AI Trace Analysis for Collaboration, But Cede Ownership to Engineering

In AI development, trace analysis is a point of tension. Product Managers should become fluent enough to ask intelligent questions and participate in debugging. However, they should avoid owning the process or tooling, respecting it as engineering's domain to maintain a healthy division of labor.

How to Upskill from Core PM to Great AI PM: Masterclass from Pendo CEO Todd Olson thumbnail

How to Upskill from Core PM to Great AI PM: Masterclass from Pendo CEO Todd Olson

Product Growth Podcast·3 months ago

Post-ChatGPT AI Acquisitions Outvalue Pre-ChatGPT Ones Due to Rapid Skill Obsolescence

In AI M&A, recency is key. Companies pre-ChatGPT often had to rewrite their entire stack and relearn skills, making their experience less relevant. Acquiring a company with post-ChatGPT experience ensures their tech and knowledge are current, not already obsolete.

How to Upskill from Core PM to Great AI PM: Masterclass from Pendo CEO Todd Olson thumbnail

How to Upskill from Core PM to Great AI PM: Masterclass from Pendo CEO Todd Olson

Product Growth Podcast·3 months ago

Product Management Will Bifurcate into "AI Platform PMs" and Domain-Expert PMs

As AI becomes foundational, the PM role will specialize. A new "AI Platform PM" will emerge to own core infrastructure like embeddings and RAG. They will expose these as services to domain-expert PMs who focus on user-facing features, allowing for deeper expertise in both areas.

How to Upskill from Core PM to Great AI PM: Masterclass from Pendo CEO Todd Olson thumbnail

How to Upskill from Core PM to Great AI PM: Masterclass from Pendo CEO Todd Olson

Product Growth Podcast·3 months ago

The Surge in "AI PM" Job Postings is a Marketing Play by Companies and Candidates

The dramatic increase in "AI PM" job listings isn't just about new roles. It's a marketing tactic. Companies use the "AI" label to attract top talent, and candidates adopt it to signal value and command higher salaries, creating a feedback loop.

How to Upskill from Core PM to Great AI PM: Masterclass from Pendo CEO Todd Olson thumbnail

How to Upskill from Core PM to Great AI PM: Masterclass from Pendo CEO Todd Olson

Product Growth Podcast·3 months ago

High-Growth AI Companies Must Eventually Sacrifice Speed for Sustainable Gross Margins

Many AI startups prioritize growth, leading to unsustainable gross margins (below 15%) due to high compute costs. This is a ticking time bomb. Eventually, these companies must undertake a costly, time-consuming re-architecture to optimize for cost and build a viable business.

How to Upskill from Core PM to Great AI PM: Masterclass from Pendo CEO Todd Olson thumbnail

How to Upskill from Core PM to Great AI PM: Masterclass from Pendo CEO Todd Olson

Product Growth Podcast·3 months ago

Automating Complex AI Workflows Requires a "Forward-Deployed PM" On-Site with Customers

To successfully automate complex workflows with AI, product teams must go beyond traditional discovery. A "forward-deployed PM" works on-site with customers, directly observing workflows and tweaking AI parameters like context windows and embeddings in real-time to achieve flawless automation.

How to Upskill from Core PM to Great AI PM: Masterclass from Pendo CEO Todd Olson thumbnail

How to Upskill from Core PM to Great AI PM: Masterclass from Pendo CEO Todd Olson

Product Growth Podcast·3 months ago

Autonomous AI Agents Render Usage Metrics Obsolete, Forcing a Shift to Outcome Metrics

Traditional product metrics like DAU are meaningless for autonomous AI agents that operate without user interaction. Product teams must redefine success by focusing on tangible business outcomes. Instead of tracking agent usage, measure "support tickets automatically closed" or "workflows completed."

How to Upskill from Core PM to Great AI PM: Masterclass from Pendo CEO Todd Olson thumbnail

How to Upskill from Core PM to Great AI PM: Masterclass from Pendo CEO Todd Olson

Product Growth Podcast·3 months ago

High AI PM Salaries Reflect Scarcity of Technical Skills, Not Just Market Hype

The 30-40% pay premium for AI PMs isn't just because "AI is hot." It's rooted in the scarcity of their specialized skillset, similar to how analytics PMs with statistics backgrounds are paid more. Companies are paying for demonstrated experience with AI tooling and technical fluency, which is rare.

How to Upskill from Core PM to Great AI PM: Masterclass from Pendo CEO Todd Olson thumbnail

How to Upskill from Core PM to Great AI PM: Masterclass from Pendo CEO Todd Olson

Product Growth Podcast·3 months ago

The Best AI Features Aren't Marketed as "AI"; They're Simply Better Product

Don't feel pressured to label every AI-powered enhancement as an "AI feature." For example, using AI to generate CSS for a new dark mode is simply a better way to build. The focus should be on the user benefit (dark mode), not the underlying technology, making AI an invisible, powerful tool.

How to Upskill from Core PM to Great AI PM: Masterclass from Pendo CEO Todd Olson thumbnail

How to Upskill from Core PM to Great AI PM: Masterclass from Pendo CEO Todd Olson

Product Growth Podcast·3 months ago