To get a group to accept unconventional ideas, first conform to its established values to build trust. This earns you "idiosyncrasy credits," which you can later "spend" on deviating from the norm without being rejected. This 'conform, then innovate' strategy was used by The Beatles to gain mainstream acceptance before experimenting.
For a controversial strategic shift, a co-founder's "moral authority" is invaluable. They can absorb the risk of looking foolish and give up their responsibilities ("Legos") to spearhead a new initiative. This allows them to champion a new direction with a level of credibility that can overcome internal skepticism.
A 'Product Rebel' is not a constant disruptor but is situationally aware. Sometimes they must be a 'chameleon,' blending in with stakeholders to build trust. Other times, they must be the 'lead goose,' stepping out to galvanize the team towards a shared goal. The skill is knowing when to switch personas.
When introducing a disruptive model, potential partners are hesitant to be the first adopter due to perceived risk. The strategy is to start with small, persistent efforts, normalizing the behavior until the advantages become undeniable. Innovation requires a patient strategy to overcome initial industry inertia.
Don't pitch big ideas by going straight to the CEO for a mandate; this alienates the teams who must execute. Instead, introduce ideas casually to find a small group of collaborative "yes, and" thinkers. Build momentum with this core coalition before presenting the developed concept more broadly.
Jacob Collier explains that beautiful music relies on controlling dissonance (tension), not just playing pleasant notes (consonance). This applies to teams: leaning into creative tension and resolving it leads to a more meaningful outcome than avoiding disagreement altogether.
Successful individuals earn 'idiosyncrasy credit,' allowing them to deviate from social norms. However, observers often make the mistake of assuming these eccentricities were necessary for success. In reality, these behaviors are often tolerated or hidden until success provides the freedom to express them.
The common practice of hiring for "culture fit" creates homogenous teams that stifle creativity and produce the same results. To innovate, actively recruit people who challenge the status quo and think differently. A "culture mismatch" introduces the friction necessary for breakthrough ideas.
To encourage participation from everyone, leaders should focus on the 'why' behind an idea (intention) and ask curious questions rather than judging the final output. This levels the playing field by rewarding effort and thoughtfulness over innate talent, making it safe for people to share imperfect ideas.
Psychologist Michelle Gelfand's research shows societies exist on a spectrum from "tight" (strict norms, less crime) to "loose" (wider behaviors, more creativity). Feeling like an outsider may simply mean your workplace or social circle has a "tight" culture that values order over innovation.
A Johns Hopkins study found that participants made to feel left out were more creative. However, this boost only applied to those with an "independent self-concept"—people who already took pride in not belonging. For this group, rejection acts as a mental catalyst for new ideas.