After successfully deploying three or four AI agents, companies will encounter a new challenge: the agents have data conflicts and provide inconsistent answers. The solution, which is still nascent, is a "meta-agent" or orchestration layer to manage them.
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Pairing two AI agents to collaborate often fails. Because they share the same underlying model, they tend to agree excessively, reinforcing each other's bad ideas. This creates a feedback loop that fills their context windows with biased agreement, making them resistant to correction and prone to escalating extremism.
As AI evolves from single-task tools to autonomous agents, the human role transforms. Instead of simply using AI, professionals will need to manage and oversee multiple AI agents, ensuring their actions are safe, ethical, and aligned with business goals, acting as a critical control layer.
When building Spiral, a single large language model trying to both interview the user and write content failed due to "context rot." The solution was a multi-agent system where an "interviewer" agent hands off the full context to a separate "writer" agent, improving performance and reliability.
The popular concept of multiple specialized agents collaborating in a "gossip protocol" is a misunderstanding of what currently works. A more practical and successful pattern for multi-agent systems is a hierarchical structure where a single supervisor agent breaks down a task and orchestrates multiple sub-agents to complete it.
It's a mistake to think of an agent as 'User V2.' Most enterprise and consumer agents (like ChatGPT) are inherently multi-tenant services used by many different people. This architecture introduces all the complexities of SaaS multi-tenancy, compounded by the new challenge of managing agent actions across compute boundaries.
As businesses deploy multiple AI agents across various platforms, a new operations role will become necessary. This "Agent Manager" will be responsible for ensuring the AI workforce functions correctly—preventing hallucinations, validating data sources, and maintaining agent performance and integration.
The durable investment opportunities in agentic AI tooling fall into three categories that will persist across model generations. These are: 1) connecting agents to data for better context, 2) orchestrating and coordinating parallel agents, and 3) providing observability and monitoring to debug inevitable failures.
The next frontier in AI is not just developing individual agents, but orchestrating teams of them. Users will move from dialoguing with a single chatbot to managing multiple agents working in parallel on complex, long-running workflows. This becomes a new core skill for knowledge workers.
Replit's leap in AI agent autonomy isn't from a single superior model, but from orchestrating multiple specialized agents using models from various providers. This multi-agent approach creates a different, faster scaling paradigm for task completion compared to single-model evaluations, suggesting a new direction for agent research.
The current market of specialized AI agents for narrow tasks, like specific sales versus support conversations, will not last. The industry is moving towards singular agents or orchestration layers that manage the entire customer lifecycle, threatening the viability of siloed, single-purpose startups.
