Research shows that instead of reducing work, AI often increases it through 'task expansion.' Employees use AI to take on work they previously delegated or outsourced, such as a product manager writing code, blurring roles and intensifying their workload.
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AI tools are blurring the lines between roles like product management, UX design, and development. A single skilled individual can now leverage AI to handle tasks that previously required a three-person team, dramatically increasing individual productivity and changing organizational structures.
A Berkeley Haas study finds AI doesn't reduce work but intensifies it through 'task expansion.' Professionals use AI to venture into adjacent roles—like product managers writing code—widening their job scope and increasing total output, rather than simply doing their old job faster.
The work of managing AI agents isn't less, it's different. It trades the emotional exhaustion of managing people for a more intense, sustained cognitive load, as you're constantly problem-solving and optimizing systems rather than dealing with interpersonal issues.
Over 60% of product teams regain 2+ hours daily using AI, but this time is often absorbed by more execution tasks—the "hamster wheel"—rather than being allocated to crucial strategic planning. This is due to organizational demand and the cognitive load of context-switching.
A UC Berkeley study found employees using AI worked faster and took on broader tasks, leading to more hours worked, not fewer. AI offloads menial labor, making jobs more purpose-driven and motivating employees to do more, which increases stress and burnout.
When AI empowers non-specialists to perform complex tasks (e.g., marketers writing code), it creates a new, hidden workload for experts. These specialists must then spend significant time reviewing, correcting, and guiding the AI-assisted work from their colleagues, creating a new form of operational drag.
Developers using AI agents report unprecedented productivity but also a decline in job satisfaction. The creative act of writing code is replaced by the tedious task of reviewing vast amounts of AI-generated output, shifting their role to feel more like a middle manager of code.
As AI tools empower individuals to handle tasks across the entire product development lifecycle, traditional, siloed roles are merging. This fundamental shift challenges how tech professionals define their value and contribution, causing significant professional anxiety.
The capability for AI agents to work asynchronously creates a novel form of professional anxiety. Knowledge workers now feel a persistent pressure to have agents productively building in the background at all times, leading to a fear of falling behind if they aren't constantly orchestrating AI tasks.
Using AI tools to spin up multiple sub-agents for parallel task execution forces a shift from linear to multi-threaded thinking. This new workflow can feel like 'ADD on steroids,' rewarding rapid delegation over deep, focused work, and fundamentally changing how users manage cognitive load and projects.
