Norwegian Wool's founder, a Wall Street trader, succeeded because he solved a problem (warm but stylish coats) that the insulated fashion world didn't see. True innovation often requires an external perspective that understands the end-user's actual pain points.
Founders who have truly 'found' demand can break free from copying other startups' playbooks. They can confidently deploy unique tactics in product or marketing that seem strange to outsiders but perfectly fit their specific, proprietary understanding of customer needs, leading to outsized success.
Large companies often focus R&D on high-ticket items, neglecting smaller accessory categories. This creates a market gap for focused startups to innovate and solve specific problems that bigger players overlook, allowing them to build a defensible niche.
Relevant founder skills don't require direct industry experience. In fact, HBS founders found being an outsider is an advantage, allowing for creative thinking without preconceived notions. Rent the Runway's founders succeeded by defying fashion industry experts who said their idea would fail.
Jesse Cole's success stems from "parallel thinking"—the ability to identify a core strategy in an unrelated industry (e.g., Grateful Dead's fan engagement) and apply its principles to his own business. This allows him to import proven models from outside his industry's echo chamber, leading to breakthrough ideas.
Don't wait for a 'Shark Tank' invention. Your most valuable business idea is likely a proprietary insight you have about a broken process in your current field. Everyone has a unique vantage point that reveals an inefficiency or an unmet need that can be the seed of a successful venture.
While domain experts are great at creating incremental improvements, true exponential disruption often comes from founders outside an industry. Their fresh perspective allows them to challenge core assumptions and apply learnings from other fields.
Bizzabo's founders, being new to the events industry, used their lack of preconceived notions to their advantage. They could question established norms and identify problems that insiders overlooked, leading to innovative solutions. This "beginner's mind" is a powerful disruptive tool.
The idea for Unbound Merino came from the founder's own frustrating search for stylish, high-performance travel clothing. When he couldn't find what he wanted, he created it, correctly betting that many others shared his specific problem.
In a crowded market, the most critical question for a founder is not "what's the idea?" but "why am I so lucky to have this insight?" You must identify your unique advantage—your "alpha"—that allows you to see something others don't. Without this, you're just another smart person trying things.
Many iconic founders, like Southwest's Herb Kelleher, were beginners in their industries. This lack of experience was an advantage, freeing them from established dogmas and allowing them to approach problems with a fresh perspective. They built unconventional models that incumbents dismissed or couldn't replicate.