Bizzabo's founders, being new to the events industry, used their lack of preconceived notions to their advantage. They could question established norms and identify problems that insiders overlooked, leading to innovative solutions. This "beginner's mind" is a powerful disruptive tool.
AI tools generate overwhelming digital communication, devaluing online interactions. Consequently, face-to-face events become a more critical and effective way for marketers to build genuine relationships and stand out from the automated clutter.
Bizzabo created a campaign personifying the frustrations of its main competitor's customers. By directly addressing specific pain points heard in sales calls, the campaign resonated deeply with prospects and highlighted Bizzabo's superior solutions in a memorable, targeted way.
Instead of shouldering the full financial and promotional burden of a first-time event, partner with other companies. By splitting costs and co-promoting to a shared target audience, you significantly lower risk and can test the marketing channel more affordably.
When competing against a resourceful incumbent, a startup's key advantage is speed. Bizzabo outmaneuvered its rival during the pandemic by launching a virtual solution in weeks, not months. This agility allows challenger brands to seize market shifts that larger players are too slow to address.
Companies over-invest in booth aesthetics and under-invest in preparing their go-to-market teams. True event ROI is driven by setting clear pre-event outreach goals, on-site engagement metrics, and rapid, personalized post-event follow-up, not by the physical booth itself.