Goldcast's CMO structures her week to serve her team: a strategic leadership sync, 1-on-1s framed as "how can I help remove blockers?", and no-agenda skip-level meetings to gather unfiltered feedback. This leadership model prioritizes enabling the team over top-down status updates.
Believing traditional weekly 1-on-1s are inefficient and repetitive, V0's leader eliminated them. He favors discussing shared topics in group settings (like a Slack huddle) and reserves direct 1-on-1 time for specific situations like onboarding, rather than a fixed weekly cadence.
To modernize her team, Ally's CMO designed a new structure based on core capabilities (Insights, Execution, Creative, Measurement) rather than traditional functional silos. This model, benchmarked against other high-performing organizations, creates clearer ownership and a more effective workflow.
Loom's internal research found that managers sharing weekly video updates, rather than text-based ones, resulted in a 2x increase in team connection. This practice cascades information effectively, models time empathy, and ensures employees feel more recognized and clear on their goals.
The CMO transitioned from a hands-on "doer" to a strategic leader not gradually, but through a pivotal team reorganization. This structural change reassigned ownership and forced him to empower his directors, shifting his own focus from execution to shaping and inquiring.
To achieve true alignment with sales, product, and finance, marketing leaders should avoid marketing jargon and subjective opinions. Instead, they should ground conversations in objective data about performance, customer experience gaps, or internal capabilities to create a shared, fact-based understanding of challenges.
When meeting with senior leaders, shift the focus from your status updates to their priorities. Ask what's top of mind for them, what challenges they face, and how you can help. This reframes you from a direct report into a strategic ally, building trust and social capital.
The CMO role has shifted from a top-down "ivory tower" approver to a servant leader. The primary goal is to create an environment of psychological safety where even the most junior person can say, "I think you got it wrong," which ultimately leads to bolder and better ideas.
Instead of forcing decisions in tense meetings, Ford's CMO would pause and then follow up with key stakeholders one-on-one. This allowed her to understand unique departmental challenges without group pressure, demonstrating humility and effectively resolving complex roadblocks.