Goldcast's founders actively connected their marketing leader with an experienced CMO and sponsored the engagement. This demonstrates a powerful, tangible investment in professional development that accelerates a leader's growth in navigating executive and board-level challenges.
Only 5% of your audience is ready to buy. For the other 95%, the goal is to build "mindshare"—a runway of awareness and trust through valuable content. This ensures that when they eventually enter a buying cycle, your brand is already a known and respected entity.
Goldcast sunset its PLG free trial after learning that for a complex platform, user error was unavoidable. Customers blamed the product for their mistakes, which cannibalized the sales funnel and hurt brand perception, prompting a switch to a sales-led motion.
True cold calling is ineffective because the prospect has no context. Outbound works when it's integrated with marketing's brand-building efforts. By focusing on "mindshare" first, marketing "warms" the audience, making them more receptive when a BDR eventually reaches out.
Contrary to the belief that "cold calling is dead," Goldcast saw significant success by hiring an outsourced SDR team that focuses purely on phone calls. This success proved the channel's viability, shifting the internal focus to solving data hygiene problems to get accurate phone numbers.
When interviewing, ask founders about their perspective on long-term brand investments versus short-term pipeline goals. Their answer reveals if they understand marketing's true value beyond being a sales support function, indicating the strategic role you'll be allowed to play.
Goldcast's CMO structures her week to serve her team: a strategic leadership sync, 1-on-1s framed as "how can I help remove blockers?", and no-agenda skip-level meetings to gather unfiltered feedback. This leadership model prioritizes enabling the team over top-down status updates.