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The FX show 'Love Story' created a predictable surge in demand for 90s Calvin Klein styles. Despite the show being announced years in advance, the company failed to stock these items, allowing resale sites like The RealReal to capture the sales uplift instead. A key lesson is to operationally prepare for predictable cultural moments.

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Calvin Klein Missed Its Viral Moment by Forgetting to Put Virality on the Calendar | RiffOn