The company once invested 13% of revenue in R&D but saw stagnant growth. The issue was that new products were primarily replacing older ones, not creating new markets. This improved profitability but highlighted the need to balance R&D between incremental improvements and true market expansion.
Deferring product innovation and design isn't just a cost-saving measure. It's an active business risk that leaves the gap between your current product and a better version open for a competitor to capture. Organizations often miscalculate this "risk of inaction."
The company's customer-centric innovation starts with deeply understanding a client's operational issues and end-consumer needs. They then reframe these commercial challenges as specific biological problems that their R&D can measure, target, and solve.
Despite serving cost-sensitive sectors like agriculture, Novonesis maintains pharma-like profit margins. They achieve this by charging based on the demonstrable value their products create, such as measurable weight gain in livestock or increased output in biofuel plants.
When facing a crisis, Fibrogen's CEO decided to shut down discovery research programs. The value inflection opportunity was too far in the future, and capital was better spent on assets with the potential to create more near-term value, ensuring the company's survival.
CEO Vasant Narasimhan explains that even successful, diversified businesses within a pharma conglomerate lead to strategic capital misallocation. Focusing on the core competency of discovering novel medicines created far more value than maintaining a diversified portfolio of otherwise healthy businesses.
To avoid decline, managers of mature 'cash cow' products must operate on two tracks. They should rapidly test solution-based iterations to optimize the existing product, while simultaneously dedicating resources to high-level problem discovery to identify the company's next source of growth.
The merger of Novozymes and Chr. Hansen wasn't a typical cost-synergy play. They maintained their combined R&D spending ratio to proliferate their pipeline, using complementary technologies to solve problems neither company could address alone.
Instead of setting prices at launch and letting them erode, Novonesis implemented a discipline of having annual conversations about the value their products deliver. This shifted pricing from a 1-2% annual erosion to a 1-2% revenue growth contributor.
CRISPR's CEO suggests a specific financial rule: never spend more than 11% of market cap in one year. Spending above 14-15% risks a 'dilution spiral,' while spending only 6-7% means you aren't taking enough aggressive risks. This provides a clear guardrail for R&D investment.
The company invested heavily in enzymes for converting waste biomass to fuel, only to realize the project was failing because of logistics—collecting and pre-treating waste—which were outside their control. This serves as a cautionary tale for dosing R&D when success hinges on external factors.