When leaders are stuck defining their organization's mission, this question forces a shift from generic goals like survival to tangible impact. It clarifies the unique value provided to customers and society, revealing a more motivating and authentic purpose beyond simply 'staying in business.'

Stating that your company's purpose is to make a profit is not a compelling 'why' for employees or customers. A true purpose should be a unique identifier, like a thumbprint or DNA, that distinguishes the organization from all competitors who are also seeking profit.

The flip side of passion is that employees with a strong calling can be tough colleagues. Their intense commitment can manifest as hyper-criticism towards leaders, coworkers, and decisions that conflict with their personal vision, leading to strained team dynamics.

Passion has a dark side in the workplace. Highly passionate individuals are often less likely to negotiate their salary because they worry that bringing up money will make others doubt the authenticity of their commitment. This can lead to them being underpaid and exploited.

One-off volunteer days or CSR initiatives are superficial fixes that employees recognize as inauthentic. Purpose must be the core reason a company exists and be embedded in every decision, not treated as a separate, performative activity to boost public image.

Employees who view their work as a calling are more willing to accept lower pay and make financial sacrifices. This passion makes them susceptible to exploitation, as organizations can implicitly substitute the promise of meaningful work for fair compensation and sustainable working conditions.

A company’s true values aren't in its mission statement, but in its operational systems. Good intentions are meaningless without supporting structures. What an organization truly values is revealed by its compensation systems, promotion decisions, and which behaviors are publicly celebrated and honored.

Managers cannot just be soldiers executing orders. If you don't truly believe in a strategy, you cannot effectively inspire your team. You must engage leadership to find an angle you can genuinely support or decompose the idea into testable hypotheses you can commit to.

Employee retention now requires a customized approach beyond generic financial incentives. Effective managers must identify whether an individual is driven by work-life balance, ego-gratifying titles, or money, and then transparently tailor their role and its associated trade-offs to that primary motivator.