Value-add isn't a pitch deck slide. Truly helpful investors are either former operators who can empathize with the 0-to-1 struggle, or they actively help you get your first customers. They are the first call in a crisis or the ones who will vouch for you on a reference call when you have no other credibility.

Beyond vision, the most exceptional founders can convince top talent to take pay cuts, persuade investors to fund them, and sign initial customers against all odds. This ability to conjure key resources is a primary indicator of success for early-stage investors to identify.

VCs with operational backgrounds value execution over credentials. They screen for founders who show an instinct to act and build immediately, such as launching a splash page to test demand, before raising capital. This "dirt under the fingernails" is a stronger signal than pedigree.

The founder's number one piece of advice is to 'get on the plane.' In an era of digital communication, physically meeting customers is a powerful differentiator. He was shocked by how many customers said his was the only startup vendor to ever visit their office. This direct, in-person connection provides insights that competitors miss.

Instead of waiting for a working product, the founders invested in a conference booth with just screenshots. This early, public validation test, though risky, attracted two crucial prospects who became their first customers. This demonstrated market demand before the product was fully built, a move many founders would avoid.

The most investable founders possess a rare, magnetic ability to conjure essential resources. They can convince top talent to take pay cuts, persuade investors to fund an unproven vision, and acquire their first crucial customers against all odds. This trifecta of materializing labor, capital, and customers is a powerful leading indicator of success.

While friends and family may buy a product out of support, the first sale to a complete stranger is a crucial moment of validation. For Michael Dubin, this "stranger validation" was the encouragement needed to confirm that the problem he was solving was real and that the business had potential.

Entrepreneurs often avoid asking friends and family for business, fearing they'll appear unsuccessful before they've even started. This is a mistake. If your mission is authentic, this immediate network is the most likely group to offer support, provide crucial early feedback, and create initial business momentum.

Interviews can be misleading as founders are skilled at presenting well. Venture investor Naveen Chaddha relies heavily on extensive back-channel references to create an "X-ray" of a founder's history. He believes that while founders can craft a narrative, they cannot hide from their past actions and reputation.