Many founders hire UX help expecting a final "graphic design polish" on an already-defined product. The real value comes from a design partner who ideates alongside the core team from the beginning, ensuring the product's structure is coherent before it's built.

WWT proactively invites vendors to share early code under NDA. Their teams, backed by real-world customer experience, test the products rigorously, providing invaluable feedback for improvement. This elevates their role from a simple reseller to a strategic development partner for vendors.

Unlike typical software companies that build addictive products or simply fulfill requests, Palantir's approach is to anticipate and build what its partners *ought* to want in the future. This radical, value-driven strategy builds deep trust and creates an indispensable long-term position with the client.

To foster genuine advocacy with technical audiences, you must go beyond swag. Grant them a sense of ownership by incorporating their ideas into the roadmap and providing APIs to extend the product. Then, make it incredibly easy for them to share their creations and be sure to celebrate their contributions publicly.

Partners will inevitably find every flaw in your product, go-to-market strategy, and internal processes. Instead of viewing this as a nuisance, intentionally bring them in early to stress-test your systems and gather invaluable feedback before scaling your channel.

When creating partner marketing assets, avoid bespoke one-offs. Instead, build foundational tools that the partner with the fewest resources can use 'out of the box.' This ensures scalability, as more advanced partners can still adapt and customize the core components for their own needs.

Don't build a perfect, feature-complete product for the mass market from day one. It's too expensive and risky. Instead, deliver a beta to innovator customers who are willing to go on the journey with you. Their feedback provides crucial signals for a more strategic, measured rollout.

The corporate incubation program prioritizes innovating directly with clients from the beginning. This philosophy ensures that an innovation solves a problem clients actually value and is conducive to their operating environment, de-risking the development and guaranteeing market relevance for the final product.

The "design partner" label switches a customer's brain from "solving my critical problem" to "having fun with a startup." This leads to feedback not grounded in real purchase criteria, steering the product in the wrong direction for the broader market that needs to actually buy a solution.