Rakesh Vashishta secured his first international role by shifting the training narrative from activity metrics (e.g., training days) to business impact, coining the term "Return on Training Investment" (ROTI). This quantitative approach differentiated him and demonstrated clear business value, catching the attention of senior leadership.
Related Insights
To overcome employee resistance to learning AI, position it as a personal career investment. Ask them to consider what skills will be required in job interviews in two or three years. This shifts motivation from a top-down mandate to a valuable opportunity for personal and professional growth.
Many skilled professionals are overlooked for promotions or new roles not because their work is subpar, but because they fail to articulate a compelling narrative around their accomplishments. How you frame your impact in interviews and promotion documents is as crucial as the impact itself.
Firms struggle to measure coaching ROI because they don't define success upfront. Applying Stephen Covey's 'begin with the end in mind' principle is key. By first asking what the business wants to accomplish (e.g., culture transformation, skill development), clear metrics can be set to track tangible returns.
To make AI adoption tangible, Zapier built rubrics defining "AI fluency" for different roles and seniority levels. By making these skills a measurable part of performance reviews and rewards, you create clear incentives for employees to invest their time in developing them, as behavior follows what gets measured.
To transform the complex healthcare industry, product leaders need three key skills. First, use first-principles thinking to deconstruct customer problems. Second, master storytelling to inspire change in large organizations, as data alone is insufficient. Third, evaluate performance on concrete financial, operational, and outcome-based metrics.
A linear career path is not required for success. Businesses ultimately value high performers who demonstrate an ownership mentality and consistently drive impact. Focusing on helping the business win creates opportunities to move across roles and industries, making your journey more valuable.
Technical executives often fail in interviews with PE firms because they can't articulate the business value of their work. Candidates must prepare to speak like they're in a board meeting, clearly connecting their initiatives to measurable outcomes like cost savings, revenue lift, or efficiency gains.
To get executive buy-in for long-term "human infrastructure" projects, frame the investment in terms of hard financial ROI. Show how upskilling internal talent directly reduces reliance on expensive external consultants, with every dollar invested saving multiple dollars in return.
Failing to train sales teams incurs hidden costs that dwarf the training budget. These include lost revenue from missed quotas, wasted marketing leads, and the high expense of recruiting and onboarding replacements for unsupported reps who inevitably leave.
Instead of asking managers for a checklist to get promoted, focus on delivering significant impact. This approach is more effective and viewed more favorably by leadership. Genuine impact is what gets recognized and rewarded, while simply 'checking boxes' can backfire.
