To land their first account, the founders walked into the kitchen of the nation's #1 restaurant, uninvited, and prepared their coffee directly for the demanding chef. The product's quality spoke for itself, securing the deal on the spot and creating immediate industry buzz.
Facing a business-ending ventilation issue with no money left, the founders jackhammered a hole into a 20-story garbage chute to create an exhaust flue for their roaster. This "ask forgiveness, not permission" mindset demonstrates the scrappy resourcefulness required to overcome early obstacles.
When entering the market, La Colombe's wholesale price was over five times the standard rate. They overcame price objections from chefs by reframing coffee not as a commodity beverage, but as a high-quality "spice," an essential ingredient where quality dictates the price.
To buy out a misaligned private equity firm, La Colombe's founders specifically sought a "craft-based" investor. They pitched Hamdi Ulukaya of Chobani not with a slide deck, but with an innovative product prototype. This shared appreciation for craft forged a strong, successful partnership.
Instead of mass-market appeal, La Colombe focused on becoming the coffee supplier for the world's best restaurants. They believed that if they could win over the most discerning palates, their reputation for quality would cascade down to the general public, creating an unassailable brand.
While Seattle was the coffee capital, La Colombe's founders intentionally chose Philadelphia, a city at an economic low point. They saw an opportunity to get in on the "ground floor" of a major city with no specialty coffee scene, allowing them to define the market instead of competing in a saturated one.
Co-founder Todd Carmichael's childhood food insecurity created immense pressure. This fear became a driving force, compelling him to learn voraciously and work relentlessly to escape a future he dreaded, demonstrating how negative motivators can fuel intense ambition.
To bypass exploitative middlemen, La Colombe had to do more than just show up. In places like Haiti, they had to prove their commitment by returning "time and time and time again." This consistency built the trust necessary for farmers to risk working with them directly.
La Colombe's first private equity investors wanted to rapidly expand their retail footprint, but the founders saw the future in ready-to-drink cold brew. This fundamental strategic disagreement led the founders to buy out the investors just 52 days after the first board meeting.
When co-founder Todd Carmichael faced severe burnout and offered to give up his shares, his partner J.P. Iberti refused. Instead, he encouraged a three-month sabbatical to recover, prioritizing his partner's health over the business. This act of trust and support was crucial for their long-term success.