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  1. How I Built This with Guy Raz
  2. Advice Line with Jon Stein of Betterment
Advice Line with Jon Stein of Betterment

Advice Line with Jon Stein of Betterment

How I Built This with Guy Raz · Feb 5, 2026

Betterment's Jon Stein advises founders on scaling: focus on one growth channel, raise prices before taking on debt, and leverage B2B for growth.

Economic Downturns Create Startup Opportunities as Fearful Competitors Retreat

Betterment founder Jon Stein, who launched during the 2008 crisis, advises that uncertain economic times are ripe for new ventures. Fear reduces competition and can create unique market openings for founders willing to build while others are hesitant.

Advice Line with Jon Stein of Betterment thumbnail

Advice Line with Jon Stein of Betterment

How I Built This with Guy Raz·14 days ago

Treat Low-Margin Retail as a Customer Acquisition Funnel for Higher-Margin DTC

For CPG brands, a physical retail presence, even with lower margins, should be viewed as a customer acquisition strategy. It provides crucial visibility and trial, driving customers to your higher-margin direct-to-consumer website for subsequent purchases and retention.

Advice Line with Jon Stein of Betterment thumbnail

Advice Line with Jon Stein of Betterment

How I Built This with Guy Raz·14 days ago

Sequence Growth Paths by Making One Channel a "Primary Engine"

When facing multiple promising growth opportunities, founders should avoid pursuing them all at once. Instead, sequence them by designating one channel as the primary "engine" for the next 6-18 months, treating others as mere proof points to maintain focus.

Advice Line with Jon Stein of Betterment thumbnail

Advice Line with Jon Stein of Betterment

How I Built This with Guy Raz·14 days ago

Solo Craftsmen Should Scale by Dramatically Raising Prices, Not Taking on Debt

For a solo craftsman constrained by capacity, the first scaling lever isn't debt-fueled expansion. The safer, more effective approach is to significantly increase prices to manage demand, lengthen the waitlist, and boost margins, which can then fund slower, less risky growth.

Advice Line with Jon Stein of Betterment thumbnail

Advice Line with Jon Stein of Betterment

How I Built This with Guy Raz·14 days ago

Use B2B Partnerships to Break Through DTC Growth Ceilings

When direct-to-consumer growth flattens and acquisition costs rise, B2B channels offer a scalable alternative. Betterment's founder notes their B2B expansion not only provided scale but also fed more users back into their retail product, creating a powerful growth flywheel.

Advice Line with Jon Stein of Betterment thumbnail

Advice Line with Jon Stein of Betterment

How I Built This with Guy Raz·14 days ago

Leverage Legal Parody to Engage Fan Communities Without Licensing Fees

The dog toy brand Floofball successfully taps into passionate sports fan communities by creating parody versions of team branding (e.g., "Liver Pooch"). This clever strategy allows them to leverage existing brand loyalty and recognition without navigating expensive and complex official licensing deals.

Advice Line with Jon Stein of Betterment thumbnail

Advice Line with Jon Stein of Betterment

How I Built This with Guy Raz·14 days ago

De-Risk Expansion by Finding the Smallest Viable Step to Increase Capacity

Instead of making a large, debt-heavy leap like buying a new property, founders facing a capacity bottleneck should identify the smallest possible step that meaningfully increases output. This could mean subletting space or a short-term lease to test new capacity before committing significant capital.

Advice Line with Jon Stein of Betterment thumbnail

Advice Line with Jon Stein of Betterment

How I Built This with Guy Raz·14 days ago

Skilled Service Businesses Must Target 80% Profit Margins to Self-Fund Growth

A skilled service provider's pricing should target an 80% profit margin, with only 20% allocated to cost of goods. This high margin is not just profit; it's the capital engine that allows the business to fund expansion, such as hiring staff and renting space, without taking on external debt.

Advice Line with Jon Stein of Betterment thumbnail

Advice Line with Jon Stein of Betterment

How I Built This with Guy Raz·14 days ago