The COVID-19 pandemic revealed that everyday essentials like toilet paper are not low-interest commodities. Their sudden scarcity highlighted their role in providing a fundamental sense of security and comfort, allowing brands in these categories to connect with consumers on a much deeper, emotional level.
Georgia Pacific successfully operationalized the ANA's SeeHer initiative by embedding its principles directly into their processes. Instead of being an optional add-on, accurate representation became a criterion in creative briefs, evaluations, and measurement, making it a non-negotiable part of daily work.
CMO Laura Kneebush argues that trying to "get good at AI" is futile because it evolves too quickly. Instead, leaders should focus on building organizations that are "good in a world that's going to constantly change," treating AI as one part of a continuous learning culture.
Described as "absolutely unflappable," CMO Laura Kneebush reveals her method is a deliberate process, not just a personality trait. When faced with a crisis, she intentionally pauses, listens to understand all perspectives, thinks about the big picture, and only then creates a path forward.
To drive AI adoption, CMO Laura Kneebush avoids appointing a single expert and instead makes experimentation "everybody's job." She encourages her team to start by simply playing with AI for personal productivity and hobbies, lowering the barrier to entry and fostering organic learning.
Georgia Pacific built trust for marketing investments by bringing analytics and market mix modeling (MMM) in-house. This allowed them to not only highlight wins but also to act with credibility by quickly identifying and stopping underperforming tactics, demonstrating fiscal responsibility to leadership.
Laura Kneebush's "Living Our Brands" initiative treats brand building as a company-wide responsibility. By training sales, R&D, and even manufacturing on brand strategy, the entire organization becomes accountable for the consumer experience, leading to deeper alignment and cultural change.
AngelSoft's Cannes Lion-winning Super Bowl ad stemmed from a clear, strategic objective: "make the mascot Angel iconic." This ambitious brand-level goal, rather than a tactical one like "go to the Super Bowl," unlocked breakthrough creative that also delivered on business metrics.