AI models show impressive performance on evaluation benchmarks but underwhelm in real-world applications. This gap exists because researchers, focused on evals, create reinforcement learning (RL) environments that mirror test tasks. This leads to narrow intelligence that doesn't generalize, a form of human-driven reward hacking.

A consortium including leaders from Google and DeepMind has defined AGI as matching the cognitive versatility of a "well-educated adult" across 10 domains. This new framework moves beyond abstract debate, showing a concrete 30-point leap in AGI score from GPT-4 (27%) to a projected GPT-5 (57%).

Salesforce's AI Chief warns of "jagged intelligence," where LLMs can perform brilliant, complex tasks but fail at simple common-sense ones. This inconsistency is a significant business risk, as a failure in a basic but crucial task (e.g., loan calculation) can have severe consequences.

An AI agent's failure on a complex task like tax preparation isn't due to a lack of intelligence. Instead, it's often blocked by a single, unpredictable "tiny thing," such as misinterpreting two boxes on a W4 form. This highlights that reliability challenges are granular and not always intuitive.

AI intelligence shouldn't be measured with a single metric like IQ. AIs exhibit "jagged intelligence," being superhuman in specific domains (e.g., mastering 200 languages) while simultaneously lacking basic capabilities like long-term planning, making them fundamentally unlike human minds.

Current AI models resemble a student who grinds 10,000 hours on a narrow task. They achieve superhuman performance on benchmarks but lack the broad, adaptable intelligence of someone with less specific training but better general reasoning. This explains the gap between eval scores and real-world utility.

Advanced AI models exhibit profound cognitive dissonance, mastering complex, abstract tasks while failing at simple, intuitive ones. An Anthropic team member notes Claude solves PhD-level math but can't grasp basic spatial concepts like "left vs. right" or navigating around an object in a game, highlighting the alien nature of their intelligence.

The most fundamental challenge in AI today is not scale or architecture, but the fact that models generalize dramatically worse than humans. Solving this sample efficiency and robustness problem is the true key to unlocking the next level of AI capabilities and real-world impact.

While AI models excel at gathering and synthesizing information ('knowing'), they are not yet reliable at executing actions in the real world ('doing'). True agentic systems require bridging this gap by adding crucial layers of validation and human intervention to ensure tasks are performed correctly and safely.