Even successful PLG companies like Figma eventually burn through their early adopter market. To avoid hitting an asymptotic growth curve, they must proactively build a traditional outbound sales team to tackle the enterprise market before the PLG engine stalls. Don't wait until you need it.

For internal tools, don't rely solely on product-led growth. A hybrid approach combines a frictionless product experience with a proactive "sales" strategy of advocating for the tool's potential, constantly proving its value to leadership, and removing friction for users.

Canva's enterprise value proposition focuses on solving the chaos created by its own PLG success. For CIOs and brand leaders, the key benefits are not just advanced features, but granular controls, brand kits, and security (SSO) that rein in uncontrolled organic usage and ensure brand consistency at scale.

To sell into bureaucratic organizations like schools, adopt a "bottoms-up" strategy. Instead of pitching directors, focus on getting individual teachers to use and love the product. This creates internal demand and pressure on decision-makers to adopt it organization-wide.

Directly approaching large organizations is often ineffective. Instead, emulate Slack's growth model by getting individual employees to use and love the product. This creates internal champions who advocate for wider organizational adoption, pulling the product in rather than pushing it from the outside.

Pendo's CPO advocates for a blended approach in enterprise B2B. The product must enable self-service and stand on its own (PLG), but a skilled sales team is crucial for navigating complex procurement, building business cases, and establishing trust with large, regulated customers.

The traditional sales discovery question "How do they buy?" focused on the procurement process and economic buyers. In a Product-Led Growth (PLG) motion, the crucial question is about the *usage journey*. Sales must analyze user behavior signals within the product—like downloads or manual views—to understand when and how to engage effectively.

According to OpenAI's Head of Applications, their enterprise success is directly fueled by their consumer product's ubiquity. When employees already use and trust ChatGPT personally, it dramatically simplifies enterprise deployment, adoption, and training, creating a powerful consumer-led growth loop that traditional B2B companies lack.

While now known as a top-down enterprise sales giant, Salesforce's initial wedge was a product-led growth (PLG) motion. Individual salespeople signed up for accounts to manage their personal pipelines, creating bottoms-up adoption that Salesforce later monetized by selling visibility to sales managers.