Don't dismiss a channel like TV as unsuitable for direct response. By acknowledging the common user behavior of dual-screening (watching TV while using a phone), you can create innovative hand-offs like "send to phone" or QR codes. This turns a passive viewing experience into an interactive conversion funnel.

Tushy actively measures the cross-channel impact of its advertising, discovering that top-of-funnel channels like Linear TV drive a greater sales lift on Amazon than digital channels like Meta. This is attributed to the demographic overlap between Linear TV viewers and typical Amazon Prime shoppers.

To get budget approval for upper-funnel channels like TV, avoid positioning it solely as "brand awareness." Instead, frame it as a "performance multiplier" that will improve the efficiency and scale of existing direct response channels, making the investment more palatable to finance teams.

To add a performance layer to TV advertising, Float measured immediate impact by analyzing website analytics within the 15-minute window directly following a TV spot's airing. This provided near real-time data on whether a commercial drove immediate action, boosting confidence in the channel.

Hanes finds online video and CTV highly effective in retail media networks, traditionally seen as performance channels. This highlights the need to cover the full purchase journey, using brand-building video to feed the conversion funnel and make all media work harder.

Early TV tests for DTC brands often focus on a strict Cost Per Acquisition (CAC). As a business scales into omnichannel, the definition of "performance" must expand. Success metrics should include the halo effect on other channels, like branded search lift and increased sales on Amazon.

Running commercials on TV adds a layer of credibility that digital channels can't replicate. When a smaller brand like Gab appears alongside giants like Toyota, it builds consumer trust and elevates its market perception, an effect validated by eMarketer studies.

During tentpole holidays, Resident activates CTV to retarget users who recently visited but didn't buy. They view this not as a performance channel with measurable ROI, but as "marketing hygiene"—a necessary, common-sense tactic to capture high-intent buyers on a big screen, even if direct attribution is impossible.

The next major shift in ad tech is performance-based CTV. This merges the attention of linear TV with the accountability of digital media, allowing advertisers to tie ad spend directly to outcomes like sales—a revolutionary change from traditional television's limitations.