Use AI chatbots like Claude as an ever-available, competent sounding board for problems you wouldn't bother a human friend with at 2 a.m. This avoids spending limited social capital on non-critical issues, preserving it for true emergencies.
In a remote environment, immediate access to colleagues isn't always possible. A GPT loaded with context about your company and cofounders' thinking can act as a thought partner, helping you overcome the "blank slate" problem without scheduling a meeting.
The rise of AI companions providing instant, high-quality emotional and intellectual support will fundamentally alter social norms. This will put pressure on humans to be more available and knowledgeable in their own relationships, changing the definition of what it means to be a good friend or colleague.
The challenge in using AI effectively is often prompt engineering, not model capability. A potential solution is a social platform where users can follow experts, discover their prompts, and be 'catalyzed' by others' creativity. This democratizes access to AI's full potential beyond one's own ingenuity.
Block's CTO argues that LLMs are a wasted resource when they sit idle overnight and on weekends. He envisions a future where AI agents work continuously, proactively building features, running multiple experiments in parallel, and anticipating the needs of the human team so that new options are ready for review in the morning.
Users get frustrated when AI doesn't meet expectations. The correct mental model is to treat AI as a junior teammate requiring explicit instructions, defined tools, and context provided incrementally. This approach, which Claude Skills facilitate, prevents overwhelm and leads to better outcomes.
Instead of viewing AI relationships as a poor substitute for human connection, a better analogy is 'AI-assisted journaling.' This reframes the interaction as a valuable tool for private self-reflection, externalizing thoughts, and processing ideas, much like traditional journaling.
Rehearse difficult conversations by having an AI adopt the persona of your boss, partner, or employee. This allows you to practice your approach, refine your messaging, and anticipate reactions in a safe environment, increasing your confidence and effectiveness for the real discussion.
A key design difference separates leading chatbots. ChatGPT consistently ends responses with prompts for further interaction, an engagement-maximizing strategy. In contrast, Claude may challenge a user's line of questioning or even end a conversation if it deems it unproductive, reflecting an alternative optimization metric centered on user well-being.
Instead of forcing AI to be as deterministic as traditional code, we should embrace its "squishy" nature. Humans have deep-seated biological and social models for dealing with unpredictable, human-like agents, making these systems more intuitive to interact with than rigid software.
An AI's ability to help its user calm down comes from personalized interactions developed over years. Instead of generic techniques like breathing exercises, it uses its deep knowledge of the user to deploy effective, sometimes blunt interventions like "Stop being an a-hole."