When a prospect goes silent, Vidyard's #1 AE sends creative, low-production videos, like spinning in a chair or using a fake elevator background. This human, pattern-interrupting approach helps restart the conversation where a standard follow-up would fail.
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Viewer attention wanes just a few seconds into a video. To combat this, content creators should strategically insert a 'pattern interrupt'—an unexpected pop-up, a quick call to action, or a visual distraction—around the six-second mark to jolt the viewer and retain their engagement.
When a prospect goes silent on your primary channels (email, work phone), they may be subconsciously filtering you out. Break this pattern by using a novel channel like WhatsApp or a different phone number. This can bypass their filters and elicit a response.
Top reps use hyper-personalized videos for their best prospects but scale efforts by using AI-generated avatars for the rest. These AI videos are still personalized with data fields like name and company, making them more effective than generic text emails without the manual effort.
When a prospect doesn't respond, don't default to thinking they're ignoring you. Instead, assume they are extremely busy and your message was lost in the noise. This mindset encourages persistent, multi-channel follow-up rather than premature disqualification.
Instead of a direct "just following up" message, tag your prospect in a relevant industry post on LinkedIn. This provides value, gives them visibility, and serves as a subtle reminder, positioning you as a helpful resource rather than a persistent seller.