Platforms follow a predictable cycle called 'inshittification.' First, they offer a great user experience to achieve scale. Next, they squeeze users to benefit advertisers. Finally, they squeeze advertisers to maximize their own profits. This model explains why platforms inevitably prioritize profit over user well-being and safety.

Platforms first attract users with quality service, then abuse them to benefit business customers, and finally exploit both groups to extract all value for themselves, leaving a degraded service.

Platform decay isn't inevitable; it occurred because four historical checks and balances were removed. These were: robust antitrust enforcement preventing monopolies, regulation imposing penalties for bad behavior, a powerful tech workforce that could refuse unethical tasks, and technical interoperability that gave users control via third-party tools.

Previously, competitors could build tools to lower switching costs (e.g., Apple reading Microsoft Office files), forcing platforms to maintain quality. Modern anti-circumvention laws now prohibit this, enabling unchecked platform decay.

Platforms first attract users with good service, then lock them in. Next, they worsen the user experience to benefit business customers. Finally, they squeeze business customers, extracting all value for shareholders, leaving behind a dysfunctional service.

The success of X's (formerly Twitter) paid subscription isn't about premium features. Instead, it works by making the free experience significantly less valuable for power users, creating a strong financial incentive for them to pay simply to restore the platform's core utility.

Platforms first attract users with a great service, then pivot to monetizing those users for business customers, and finally extract all value for themselves, degrading the experience for everyone else. This cycle, termed "inshittification," is enabled by locking in users and businesses who become too dependent to leave.

The trend of degrading user experience for profit is moving beyond online platforms. Everyday objects like tractors, fridges, and cars are becoming "computers in a fancy case," allowing digital lock-in tactics to infect the physical world and limit consumer ownership.

OpenAI's platform strategy, which centralizes app distribution through ChatGPT, mirrors Apple's iOS model. This creates a 'walled garden' that could follow Cory Doctorow's 'inshittification' pattern: initially benefiting users, then locking them in, and finally exploiting them once they cannot easily leave the ecosystem.