During a defamation trial, Elon Musk masterfully reframed a question about his global influence. Asked if the world cares what he says, he pivoted to his frustration over the slow adoption of renewable energy, stating, "I'm not sure people are listening to me at all." This turned a potentially arrogant admission into a display of humility and dedication to a cause.
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Direct questions in sales or leadership can feel confrontational. Prefacing them with 'I'm curious...' completely changes the dynamic from an interrogation to a collaborative effort to understand. This simple linguistic shift builds trust, encourages openness, and turns transactions into lasting relationships.
By openly admitting your inconsistencies while still advocating for a principle, you remove the deceptive claim to unearned status that angers people. This vulnerability prevents a 'gotcha' moment and fosters a more honest conversation, building trust and allowing imperfect people to advocate for important causes.
Powerful figures like Trump and Musk strategically deploy headline-grabbing announcements as 'weapons of mass distraction.' This is not random behavior but a calculated tactic to divert public and media attention away from core weaknesses, whether it's a political scandal (Epstein) or a flawed business model (Tesla as just a car company).
Howard Marks argues that declaring uncertainty is a sign of strength, not weakness. In important settings, saying "I don't know" signals that your ego is in check and thinking is robust. It makes people trust you more, not less, because it shows intellectual humility.
Don't fear being wrong or evolving your opinions publicly. Having a content library that documents your changing beliefs isn't a liability; it's proof of growth and humility. Audiences connect with real people who learn over time, not with static figures who pretend to be perfect from the start.
In high-stakes discussions, instinctually attacking a point leads to a zero-sum game. Grammarly's co-founder starts his responses with a genuine "Yes" (not "Yes, but…"). This tactic is primarily for his own benefit, mentally priming him to find common ground first, which then shifts the conversation's dynamic toward a productive outcome.
When a client offers harsh, fundamental criticism during a pitch, the best response is not to defend the work but to acknowledge the miss. One CEO won a pitch by immediately conceding the point and offering to re-pitch, demonstrating humility and confidence.
People often believe they are being curious when they aren't outwardly expressing it. Research by decision scientist Julia Minson shows that simply adding phrases like "I would love to understand your point of view" to your argument massively improves how reasonable others perceive you to be.
By rapidly shipping controversial features like AI companions and building infrastructure at unprecedented speed, Elon Musk disrupts the industry's unspoken agreements. This forces competitors to accelerate their timelines and confront uncomfortable product decisions.
Instead of personally challenging a guest, read a critical quote about them from another source. This reframes you as a neutral moderator giving them a chance to respond, rather than an attacker. The guest has likely already prepared an answer for known criticisms.
