As a leader becomes more senior and a brand gains momentum, their role must shift. The Coach CMO moved from being an "internal startup disruptor" to a leader focused on driving clarity, consistency, and coherence, enabling the organization to scale effectively and empower teams.
Blippar's co-founder realized her skills were perfect for the startup-to-scale-up phase but that she became a bottleneck at scale. Her inability to delegate meant others were better suited to lead the scaled team. This self-awareness is crucial for founders to prevent stalling growth and empower their organization.
Business growth strategist Pat Alacqua outlines a 5-phase journey from startup to enterprise. Leaders often fail to advance because the skills that created success in one phase (e.g., 'hustle') become a liability in the next (e.g., 'systems'). Personal transformation must precede business transformation.
A CMO's primary job is not just external promotion but also internal marketing. This involves consistently communicating marketing's vision, progress, and wins to other departments to secure buy-in, resources, and cross-functional collaboration.
A leader's value isn't being the expert in every marketing function. It's identifying a critical problem, even one they don't fully understand, and taking ownership to push it forward. This often means acting as a project manager: booking the meeting, getting the right people in the room, and driving action items.
The leap from a hands-on marketing leader to a C-level executive is less about tactical skills and more about personal growth. It demands a shift from execution ('doing the work') to leadership ('inspiring people'), which requires self-awareness, authenticity, and dropping 'professional walls' to build genuine connections.
The CMO transitioned from a hands-on "doer" to a strategic leader not gradually, but through a pivotal team reorganization. This structural change reassigned ownership and forced him to empower his directors, shifting his own focus from execution to shaping and inquiring.
At the VP or C-level, a leader's primary role shifts from managing their function to driving overall business success. Their focus becomes more external—customers, market, revenue—and their success is measured by their end-to-end impact on the company, not just their team's performance.
The most effective CMOs see themselves as 'architects of growth.' Their core function is to bridge consumer/human growth opportunities with commercial goals, blending the science of data and the art of creativity to design a holistic, company-wide vision for expansion.
The Chief Marketing Officer role at a large organization like Unilever is less about marketing execution and more about aligning the entire business—from R&D to finance and sales—around brand-centric change to navigate a dynamic market.
The CMO role has shifted from a top-down "ivory tower" approver to a servant leader. The primary goal is to create an environment of psychological safety where even the most junior person can say, "I think you got it wrong," which ultimately leads to bolder and better ideas.