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To prevent being 'salami-sliced' with endless requests, state that you only get one chance to take a revised deal to your CFO for approval. This forces the buyer to consolidate all their asks—price, terms, seats—into a single, comprehensive request.
When a prospect objects that your price range is too high, immediately pivot by asking what number they have discussed internally. This tactic leverages transparency—since you've shared your number, it's reasonable for them to share theirs—and quickly uncovers their real budget expectations.
After agreeing on terms, delay sending the final approval email for several hours. CC an executive (CEO or CFO) on the email to add gravity and make the concessions feel like a significant, one-time exception that was difficult to secure.
Before revealing the final number, get explicit confirmation on three points: the problems you solve (Problem Agreement), the steps to purchase (Process Agreement), and the mechanics of your pricing (Pricing Structure Agreement). This frames the price as a logical conclusion, not a starting point for battle.
Before investing time to create a perfect offer, secure a conditional commitment by asking, 'If I can deliver on these specific things we've discussed, do we have a deal?' This tactic prevents the prospect from backing out to 'think about it' and ensures your efforts are aligned with a committed buyer.
If you can't meet a buyer's exact ask, present two final options that force a tradeoff between their most important variables. For example, offer a higher price for a one-year deal vs. a lower price for a two-year deal. This empowers them to choose while ensuring you win either way.
By proactively asking about potential deal-killers like budget or partner approval early in the sales process, you transform them from adversarial objections into collaborative obstacles. This disarms the buyer's defensiveness and makes them easier to solve together, preventing them from being used as excuses later.
When a buyer asks for an unreasonable discount, frame it as a fundamental value misalignment and suggest you're not a fit. This forces them to moderate their position and prove they're serious, pulling them back into a reasonable negotiation.
When a buyer requests to reduce deal scope late in a negotiation (e.g., halving the user count), don't just cut the price in half. Explain that your pricing is based on volume. Frame the change as a fundamental shift in the deal's economics, which will increase the per-unit cost, making the smaller deal less attractive and protecting your original proposal.
Instead of lowballing, Bending Spoons makes a very fair, near-final offer immediately. This tactic builds a reputation for seriousness, similar to Warren Buffett's approach. It avoids lengthy back-and-forth and signals that they are not a buyer that can be "pushed around," creating an efficient and powerful deal-making process.
Instead of hiding information, Todd Capone's "transparent negotiation" advises telling buyers the four levers they can pull for a better price: contract term, volume, timing of cash, and predictability (signing by a certain date). This builds trust and turns negotiation into a collaborative process.