Salespeople believe withholding price keeps prospects engaged. In reality, it creates anxiety and uncertainty for the buyer. This leads them to question affordability and slow down the process, resulting in missed appointments and a stalled deal, not increased engagement.
Salespeople often delay price discussions to first demonstrate value. However, no amount of value can overcome a fundamental budget mismatch. This wastes time for both the seller and the buyer, as the deal is destined to fail if the price is out of reach.
Instead of stating a single number, introduce price as a range based on what similar customers invest to solve comparable problems. This normalizes the cost, provides a clear budget anchor, and frames the conversation around investment and partnership rather than a transactional price tag.
When a prospect objects that your price range is too high, immediately pivot by asking what number they have discussed internally. This tactic leverages transparency—since you've shared your number, it's reasonable for them to share theirs—and quickly uncovers their real budget expectations.