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When assessing a company in crisis, look past the immediate mess to see if the 'bones are good'—meaning the core science or asset is sound. A strong foundation allows for a successful rebuild, regardless of surface-level chaos.
Investor Byron Deeter's key lesson is to avoid 'fixer-upper' investments. Instead of trying to turn a 'good' company 'great,' the highest leverage comes from finding already-great teams and providing resources to help them become excellent while maintaining their high-growth trajectory.
In a turnaround, a leader's most critical first step is restructuring their direct reports. McLaren's CEO replaced every key leader—CFO, HR, commercial, etc.—to create a unified group that could then drive cultural change down through their own departments.
Professional managers excel at managing a slow decline. Creating extraordinary outcomes requires a "refounding" with a founder-mode leader who occupies the "founder seat" to apply the necessary pressure for fundamental change, as seen with Microsoft's turnaround.
CEO Larry Culp's successful turnaround of the GE conglomerate relied on operational fundamentals learned at Danaher. His philosophy of 'common sense vigorously applied' focused on implementing lean manufacturing principles, simplifying the business, and empowering employees on the shop floor, rather than complex financial restructuring.
The Atlantic CEO took the job despite massive financial losses because the core product—the journalism—was exceptional. He believed a broken business model is far easier to fix than a mediocre product, making the high-risk turnaround feasible from the start.
Focusing on "bad to great" is more effective than "good to great" when scaling. Bad behaviors and destructive norms are so corrosive that they make it impossible for excellence to take root. A leader's first job in a turnaround or scaling effort is to eliminate the bad—like dirty bathrooms or incompetent employees—before trying to implement the good.
Lego's near-bankruptcy, while terrifying, created the urgency needed to abandon gut-feel decision-making. This "burning platform" forced the adoption of data-driven processes and a focus on profitability, which was critical for its long-term survival and success.
To fix an underperforming division, the CEO reset its strategy by identifying where the company had unique assets (e.g., managing complex international programs) and focusing on specific customer segments. This reduced exposure to commoditized markets and leveraged unique strengths.
After buying back Beautycounter's assets, Renfrew realized she couldn't continue operations with the existing overhead. The brutal but necessary first step was to let go of most employees without severance to conserve scarce capital, close the old chapter, and enable a genuine restart.
Instead of attempting a company-wide transformation, leaders should focus on a small corner of the organization first. Perfecting one team's process and culture creates a successful template and builds momentum, making it easier to then replicate that change "room to room" across the company.