The debate over ad "quality" is often based on subjective opinions of brand fit. A more effective definition of quality is its ability to achieve the primary business objective: selling the product. Unconventional creative that drives sales, like Olay's "cat with lasers" ad, is by definition high-quality.

The backlash transformed a standard ad campaign into a cultural phenomenon that generated 45 billion impressions. This massive earned media reach dwarfed competitor campaigns, demonstrating that provocative work—even with negative reactions—can deliver far greater ROI than a safe media buy.

Nutter Butter, a 55-year-old brand, successfully engaged a younger audience by embracing absurdist, meme-style humor. This risky strategy, while potentially alienating some, is effective for generating deep brand love because it requires taking a bold, creative stand.

After the P&G team bought an initial campaign idea, the agency returned the next day to argue against it, believing a different, riskier concept was stronger. This demonstrates the profound conviction required from creative partners to achieve breakthrough work.

Don't wait for large corporate campaigns to get audience feedback. Marketers should be "religiously" creating content on their personal social channels to micro-test messaging, language, and program ideas. This provides a direct, rapid feedback loop on what the audience actually cares about, enabling content-led innovation.

To counter a competitor's expensive Super Bowl launch, the Old Spice team posted their ad on YouTube and Facebook the Friday before the game. The ad went so viral over the weekend that it was included in Monday's Super Bowl ad roundups, achieving massive reach for free.

Coming from product, Wiz's CMO sees marketing as liberatingly low-risk. A bad product feature creates permanent technical debt and maintenance costs. In contrast, a failed marketing campaign can be stopped instantly with no lasting negative impact, which encourages creative and unconventional experiments.

To de-risk their unconventional idea, Liquid Death created a fake ad and a Facebook page to test market reception. They secured millions of views and 80,000 followers, proving demand and generating traction that was crucial for raising capital, turning a concept into an investable business.

Traditional ad testing relies on surveys, which are unreliable as respondents may not be truthful or self-aware. A more predictive method is to measure actual consumer behaviors like attention and emotional response using neuroscience and AI. These are more direct indicators of an ad's potential sales impact.