Brands often misinterpret repeat purchases driven by discounts or points as genuine loyalty. True loyalty is an emotional connection, not a transactional one. This "entrapment" model fails to build lasting customer relationships or brand affinity.

Despite a 9.1% year-over-year increase in nominal sales, Black Friday data reveals consumers bought 4.1% fewer items and dramatically increased their use of "Buy Now, Pay Later" services. This indicates that inflation, not strong consumer health, is driving top-line revenue growth for corporations.

For luxury brands, raising prices is a strategic tool to enhance brand perception. Unlike mass-market goods where high prices deter buyers, in luxury, price hikes increase desirability and signal exclusivity. This reinforces the brand's elite status and makes it more coveted.

Pricing power allows a brand to raise prices without losing customers, effectively fighting the economic principle that demand falls as price rises. This is achieved by creating a brand perception so strong that consumers believe there is no viable substitute.

For high-end brands hesitant to offer discounts, Apple's model is ideal. They sell products at full price but include a substantial gift card for future purchases. This drives sales and encourages repeat business without ever putting the core product "on sale," thus preserving brand prestige.

Consumers find prices more appealing when broken down into smaller increments, like a daily cost versus an annual fee. This 'pennies-a-day effect' can make the same price seem like a much better value because people struggle to abstract small, concrete costs into a larger total.

A blanket price increase is a mistake. Instead, segment your customers. For those deriving high value, use the increase as a trigger for an upsell conversation to a better product. For price-sensitive customers, consider deferring the hike while you work to better demonstrate your value.

Maximizing profits in a crisis, such as a hardware store hiking shovel prices during a blizzard, ignores the powerful economic force of fairness. While rational by traditional models, such actions cause public outrage that can inflict far more long-term brand damage than the short-term profits are worth.

In markets like air travel, competing companies using sophisticated pricing algorithms will naturally converge on the same high price. Each AI optimizes against the others in real-time, leading to a de facto monopoly outcome for consumers, even without any illegal communication between the companies themselves.